Mountain View Center - Ratings

Mountain View
4.3out of 5 - 130 Customer Satisfaction Ratings

9 Haywood Avenue, Rutland, VT 05701

4.3Overall Rating

Aug 28, 2020

What did you like best about your stay? What did we do well?
Two night aides were excellent. One night nurse was excellent.  Physical therapy was good.

Feb 07, 2020

What did you like best about your stay? What did we do well?
The therapy was excellent.

Jan 21, 2020

What did you like best about your stay? What did we do well?
PT - excellent, on time, very concern, professional. Food - horrible. Cleanliness - really poor. Halls were clean, individual rooms - poor.

Jan 21, 2020

What did you like best about your stay? What did we do well?
The care of the nursing staff, LNA's were fantastic. I received excellent care during my stay.

Jan 21, 2020

What did you like best about your stay? What did we do well?
Physical therapist were great, helpful- informative- general staff was also good.
What did you like least about your stay? What could we improve?
Sometimes food (dining) was less than wished, overall eatable. Occasionally TV noise from my room and other room.

Jan 16, 2020

What did you like best about your stay? What did we do well?
The therapy program was excellent. The staff really helped me to gain strength and mobility so I could return to independent living. All the staff were very kind and helpful, treating the residents with care and respect. I'd like to especially mention Michael of Housekeeping services for his friendliness and kindness.

Jan 03, 2020

What did you like best about your stay? What did we do well?
Friendly staff.

Jan 03, 2020

What did you like best about your stay? What did we do well?
The staffs were very good to me.

Dec 19, 2019

What did you like best about your stay? What did we do well?
The staff is excellent, compassionate and willing to help. Wonderful CNA's. In physical therapy, Annie and (illegible) were terrific, so was everyone else. Totally happy with my stay at Mountain view.

Dec 19, 2019

What did you like best about your stay? What did we do well?
Staff was friendly. Chris (black man) in nursing was very prompt and helpful.

Dec 13, 2019

What did you like best about your stay? What did we do well?
The aides did their best learning from the nurses. The food was good most of the time.

Nov 26, 2019

What did you like best about your stay? What did we do well?
I really liked the PT and OT people. They were very good.
What did you like least about your stay? What could we improve?
I did not enjoy the food. But it was OK overall.

Nov 21, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
No.

Nov 13, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I do think they work very hard and do a really good job.

Nov 12, 2019

What did you like best about your stay? What did we do well?
N/A
What did you like least about your stay? What could we improve?
Food quality

Oct 31, 2019

What did you like best about your stay? What did we do well?
She liked the dog that was coming and got see and pet it. The plastic bracklet instead paper, was more comfortable. The bird feeder that sat outside my room window. Going to some of the activities that were offered during each day. Some of the staff, the ones that did what I needed.

Oct 29, 2019

What did you like best about your stay? What did we do well?
Treated with compassion and respect. Helped me with my overall needs and made my stay more comfortable.

Oct 25, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
No

Oct 25, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
No

Oct 25, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
No

Oct 16, 2019

What did you like best about your stay? What did we do well?
Having input into my daily activities Independence and dignity

Oct 02, 2019

What did you like best about your stay? What did we do well?
The staff, making new friends.

Oct 02, 2019

What did you like least about your stay? What could we improve?
Meals could use some improvement

Sep 13, 2019

What did you like best about your stay? What did we do well?
The PT and OT are excellent. All the staff are caring and helpful.