Mountain Ridge Center - Ratings

Mountain Ridge
3.9out of 5 - 85 Customer Satisfaction Ratings

7 Baldwin Street, Franklin, NH 03235

3.9Overall Rating

Feb 12, 2021

Additional comments you would like the Center team to know?
No. I feel that they took good care of me and they prepared me to come home very well.

Feb 05, 2021

Additional comments you would like the Center team to know?
I got excellent care. The food was excellent.

Jan 20, 2021

Additional comments you would like the Center team to know?
They were very compassionate and I was satisfied with the care that I got.

Dec 18, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They do well and they call me to update me on things.

Nov 13, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I would like to say, I think Mountain Ridge is doing an outstanding job, taking very good care of my mom, and keeping her safe from COVID.

Nov 06, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They call us when they need and we are grateful for it.

Nov 06, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Yeah the only thing I would say they don't get good enough ratings because we did a little research you know and there will some negative stuff. I mean my sister would not be literally alive right now if it wasn't for those guys. So if anything they don't get the credit they deserve.

Nov 06, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I would definitely recommend this facility

Sep 11, 2020

Additional comments you would like the Center team to know?
They did a great job. They kept me inform on what my wife is doing and I appreciate that.

Jun 03, 2020

Additional comments you would like the Center team to know?
If I need to use their facility I would like to go back there.

Jan 11, 2020

Additional comments you would like the Center team to know?
I wouldn't hesitate to recommend Mountain Ridge in fact I have recommended it to other people who are looking for a facility because the staff was good, the care was good. He stayed there for a month just a while back to have rehab and his physical therapy and everything and they were just good there.

Nov 23, 2019

Additional comments you would like the Center team to know?
The food could use a little improvement. Everything else was very well.

Nov 19, 2019

Additional comments you would like the Center team to know?
Hopefully when time comes I will be looking at putting her there permanently.

Nov 01, 2019

Additional comments you would like the Center team to know?
I would like them to know that they are doing a very good job. It's a lot of complications here that you don't know but we do but they're trying to handle it as certainly and nicely as they can. Because there's a lot of issues here. But they are doing an excellent job meeting all his needs.

Oct 21, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
Keep up the good work.

Oct 21, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
The place smells great.

Oct 09, 2019

Additional comments you would like the Center team to know?
Everything went well. People were nice. The discharge was a little complicated.

Oct 07, 2019

Additional comments you would like the Center team to know?
Well everybody who has to go there will be treated very very good. That's a good place to go when you need to.

Sep 26, 2019

Additional comments you would like the Center team to know?
Sometimes it was hard for him to get his medication. Teresa was wonderful. He spoke very highly of Teresa. The food was good.

Sep 13, 2019

Additional comments you would like the Center team to know?
They were very good. They were very kind to me. I received very good care and therapy. Everything was good there. The staff was kind and all.