Mountain Ridge Center
7 Baldwin Street, Franklin, NH 03235
Main Phone Number: 603-934-2541
Admissions Phone Number: 603-671-3337
Admissions e-Fax: 603-600-3844
Mountain Ridge Center is a skilled nursing facility offering post-hospital, short-term rehabilitation as well as long-term and respite care. We accept Medicare, Medicaid, and most private insurances. Our staff is dedicated to serving the medical and rehabilitation needs of individuals recovering from illness or injury. Mountain Ridge Center is an AHCA Bronze Quality Award Winner and We Honor Veterans community partner!
Services
- ShortStay care
- LongTerm care
- Respite care
- Palliative care
- Rehabilitation therapy
- Physical therapy
- Occupational therapy
- Speech therapy
- Orthopedic Rehabilitation - including joint replacement, injuries and amputation
- Outpatient Rehabilitation Services
- Attending Physicians
- Registered Nurses
- IV Therapy
- Colostomy care
- Dementia care
- Dental care
- Personal care
- Podiatry care
- Psychiatric services
- Wound care
- X-ray
- Hospice care
- Pain management
- Case management
- Dietary and nutrition needs management
- Discharge planning
- Individual treatment plans
- Medication management
- Coordinated transportation
- Cultural, educational, religious and social activities
- Recreation activities
- Powerback Rehabilitation to You
Amenities
- Private and Semi-Private Rooms
- Activity room
- Beautiful Garden(s) / Courtyard(s)
- Suburban setting
- Beauty Salon / Barber Services
- Cable Television
- Café with always available menu options
- Dining Room
- In-room dining options
- Restaurant-Style Dining
- Alarm system to aid in the security of residents with cognitive deficits
- Computer with internet access
- Housekeeping
- Laundry facility on-site
- Mail and Newspaper Service
- Pets Permitted
- Pharmaceutical delivery service
- Phone service
- Telephone
- Wireless Internet
- Baby Grand Piano
Nicholas Haidemenos
AdministratorNicholas began his healthcare adventure in a bachelor's nursing program but quickly found a love for Occupational Therapy. He attended New England Institute of Technology in his home state of Rhode Island. He worked for Powerback Rehabilitation at Mountain Ridge Center for 5 years as a Certified Occupational Therapy Assistant before spending an additional 5 years at another skilled nursing facility in Nashua, NH. Before completing the Administrator in Training program, he was the Admissions and Marketing Director for a 290-bed facility for 1.5 years. His Administrator training program helped him gain experience in many different affiliated Centers across New Hampshire from May 2021 through official licensure in June of 2023. He has been at Mountain Ridge since September of 2023.
Alison Gilliland
Director of NursingThe nursing dream started for me as a young child, as I always wanted to help people. I started working as a nurse’s aide in 1997 at Dartmouth Hitchcock Medical Center where I worked for just shy of 25 years. I completed my LPN in 2007 at River Valley Community College and joined the IV team at Dartmouth Hitchcock for 15 years. I completed my RN at Vermont Technical College in 2017, Bachelor’s degree in 2020 and Master’s Degree in Education in 2023 both at Franklin Pierce University. I started at Mountain Ridge in November of 2021, in hopes to expand my career in the Nursing education role. In April of 2024, I became the Director of Nursing.
Besides being educationally focused, I have been married for 34 years. I have three young adult children. When not working, I can be found outside enjoying the warm weather, tending to the numerous farm duties, helping my daughters with their horses, and my son with his tinkering on engines.
Vercin Ephrem, MD
Medical DirectorVercin Ephrem, MD is a graduate of the Lebanese University School of Medicine, where he also attended his undergraduate studies and graduated manga cum laud with a bachelor of science in biology. He then completed his internal medicine residency at Staten Island University Hospital in New York. During his residency, Dr. Ephrem participated in implementing a very successful hospital medicine program that focuses on overall improvement of patients care and satisfaction. Afterward, he joined LRGHealthcare in 2006 and founded the Hospital Medicine department. He then completed his Master’s degree in Medical Education and Leadership at the University of New England and is currently an assistant professor of medicine responsible for the internal medicine clinical training. Vercin leads multiple quality initiative programs through the Society of Hospital Medicine to improve the transition of the patients to the community and reduce inpatient adverse events related to narcotic medications. His practice also focuses on population health, he follows patients through their transition into local skilled nursing facilities and rehab centers to promote the continuity of care and decrease readmissions. In 2011, he was nominated as one of the top ten Hospital Medicine physicians in the United States. Vercin is a Fellow of the American College of Physicians, a member of the American Medical director association for long term care facilities and a member of the governor’s council for the ACP New Hampshire chapter.
Jessica Cunningham
Director of RehabilitationJessica is a 2002 graduate of Worcester State College with a degree in Occupational Therapy. She has been working as a treating therapist in skilled nursing facilities since 2008 and has been with Powerback Rehabilitation since 2012. Jessica is passionate about helping others achieve the skills needed to live life to the fullest and enhance their quality of life.
Rebekah Arnold
Social Services DirectorI graduated from Granite State College in 2020 with a bachelor's degree in Human Services. With a professional background in consumer banking, I am excited to bring my problem-solving skills and passion for helping others to Mountain Ridge in a new capacity. Outside of work, you'll usually find me doing my favorite things: being a mom, spending quality time with my family, and diving into a good book.
Staci Greene
Admissions DirectorStaci began her healthcare career in April 2000, where she received her LNA at Pleasant View Center. She continued to care for our elderly population for 21 years. She went on to receive her degree in Medical Assisting and was AAMA certified. She is currently enrolled in Southern New Hampshire University and is working towards her Bachelor's degree for Human Services with a concentration in Gerontology. She is a proud member of the National Society of Leadership and Success for many years. She is a mother of 3 children, 2 sons and 1 daughter. In her spare time you can find her outside playing with her dogs or fishing with her fiance’. Family means a lot to her, and providing a family-like atmosphere is her greatest mission and most important and she will bring these values to our center.
Friendly and helpful.
Nice place, the workers are friendly and helpful. It smells good. The residents look happy. Like a little community.
-Paul
Impressed
A family friend was admitted to your facility last fall. Upon arrival your staff was very pleasant and helpful, this includes nursing staff, house keepers and dietary. They are always willing to take the time to assist our friend and the ones who visit him. The facility though an older building has always been clean, not cluttered and other patients appear well cared for. I am impressed on the continued care that is delivered to all your patients
-Joyce
Very Accessible
My 90 year old brother is a resident there. The management and staff are very accessible and all my interactions with the staff have been positive. There is a high range of services provided and the residents are very well cared for by the nurses, physical therapists and other attendants and the cleanliness of his room and the common areas is always very good.
-Family Member
So caring and loving
The facility, as well as all the staff are so caring and loving to my loved one. The biggest compliment I could ever hope to hear was the day my Dad was told he could leave the hospital and return to Mountain Ridge and he exclaimed that he couldn't wait to go HOME!
-Barbara P. via Facebook review
ShortStay resident
"From the bottom of my heart, the doctors, the nurses, all the therapies, everybody just touched my life in ways that changed me, gave me new perspective on life. They treated me like family."
Helpful and considerate
I found most of the nurses and LNAs and administrative staff helpful and considerate. The rehabilitation therapy I had there was excellent, Alana and Jessica and Teresa and Kim and others. I was much improved by the time I went home. The people who worked in the dining room are very nice.
(via Google review)
Caregiver respite stay
Our team just wants to send a special thank you to you and your team for providing a caregiver respite stay for their mother.As you know, Alzheimer's is a difficult disease to manage, especially in the home setting, and her daughter needed a well deserved break. She says that she was finally able to rest and relax and spend time with her other family, which isn't something she often has the chance to do. Her daughter was so pleased and touched that you allowed her mom to keep the baby doll she became attached to while she was there. Thank you again for your collaboration with our program as well as supporting our patients and their families. Sincerely, Susan Varnum, Social Worker, CRVNA-Hospice.
Efficient and compassionate
Mountain Ridge received this letter from a recent short stay patient of ours, Linda. Linda writes, "To Sarah, I would like you to know the wonderful care I have gotten from all, especially Amber. She is the best LNA that you have there- efficient, quick, and compassionate. She helped me above and beyond what she needed to. She always came in when I was down. Amber is wonderful and special. I will miss her so much". Thank you Linda for your kind words!
Thank you!
Dear Rachel, Theresa, RJ, Ricky, Caroline, Shelly, Sandy, Leigha, Bree, and everyone who took care of my grandfather that I did not have the privilege to meet.
From the bottom of my heart, thank you so much for taking such good care of my grandfather. He can be a tough man to please, but he only had good things to say about you all. Thank you for answering my phone calls and helping me and my family understand what was going on with my grandfather. After spending time at Mountain Ridge in his final days with him, I have so much peace knowing how much you all cared for him. It made me so happy to see the way you talked with all of the residents and respected them as people. Thank you so much for making a very difficult time a little bit easier.
Best, Shauna W. and family
High Five!
Dear Amy - There are not enough words of praise to express the loving care I received at Mountain Ridge for all of my two month stay and I feel I have made a lot of new friends among your wonderful staff. Shen and her amazing gang of nurses, LPN’s, LNA’s, and therapists. The business office folks who helped my niece navigate the insurance and its loopholes. Please give a high five to all my new friends, many of whom came to hug me goodbye. Believe me when I say I was touched and will never forget them!
With sincere thanks, Charlie