Coronavirus Update
View All UpdatesGenesis HealthCare Announces Resident and Staff COVID-19 Vaccine Acceptance Rates
To date, 84% of skilled nursing residents and 61% of skilled nursing staff have been vaccinated; Staff acceptance rates far exceed national average as reported by CDC read more
Mountain Ridge Center
7 Baldwin Street, Franklin, NH 03235
Awards and Affiliations
Mountain Ridge Center provides both LongTerm Care and ShortStay Rehabilitation. We provide daily therapy services along with 24-hour nursing care. Our staff works closely with each resident and their family members to develop a daily routine based on the resident's preferences. We also offer meals 24 hours a day. We have a spacious dining room and offer restaurant-style dining. Our staff goes above and beyond expectations to make each resident's stay comfortable.
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Services
- ShortStay care
- LongTerm care
- Respite care
- Palliative care
- Rehabilitation therapy
- Physical therapy
- Occupational therapy
- Speech therapy
- Orthopedic Rehabilitation - including joint replacement, injuries and amputation
- Outpatient Rehabilitation Services
- Attending Physicians
- Registered Nurses
- IV Therapy
- Colostomy care
- Dementia care
- Dental care
- Personal care
- Podiatry care
- Psychiatric services
- Wound care
- X-ray
- Hospice care
- Pain management
- Case management
- Dietary and nutrition needs management
- Discharge planning
- Individual treatment plans
- Medication management
- Coordinated transportation
- Cultural, educational, religious and social activities
- Recreation activities
- Vitality to You
Amenities
- Private and Semi-Private Rooms
- Activity room
- Beautiful Garden(s) / Courtyard(s)
- Suburban setting
- Beauty Salon / Barber Services
- Cable Television
- Café with always available menu options
- Dining Room
- In-room dining options
- Restaurant-Style Dining
- Alarm system to aid in the security of residents with cognitive deficits
- Computer with internet access
- Housekeeping
- Laundry facility on-site
- Mail and Newspaper Service
- Pets Permitted
- Pharmaceutical delivery service
- Phone service
- Telephone
- Wireless Internet
- Baby Grand Piano
Amy Auletto
Center Executive DirectorAmy has worked for Genesis HealthCare since 2005 serving in multiple capacities. The onset of her tenure with the Genesis family originated as a Social Worker at Pleasant View Center in Concord, NH. In 2009, she transferred to Laconia Rehabilitation Center filling roles as Social Services Director and Director of the TCU. Amy completed her AIT training and received her NH Administrator license in 2018. Additionally, she worked as the Assistant Administrator at Laconia Rehabilitation Center before transitioning to Mountain Ridge as the Center Executive Director in 2019. She is a native of NH and graduated from Franklin Pierce College with dual majors. She brings to the team a passion for delivering quality care to our residents.
Vercin Ephrem, MD
Medical DirectorVercin Ephrem, MD is a graduate of the Lebanese University School of Medicine, where he also attended his undergraduate studies and graduated manga cum laud with a bachelor of science in biology. He then completed his internal medicine residency at Staten Island University Hospital in New York. During his residency, Dr. Ephrem participated in implementing a very successful hospital medicine program that focuses on overall improvement of patients care and satisfaction. Afterward, he joined LRGHealthcare in 2006 and founded the Hospital Medicine department. He then completed his Master’s degree in Medical Education and Leadership at the University of New England and is currently an assistant professor of medicine responsible for the internal medicine clinical training. Vercin leads multiple quality initiative programs through the Society of Hospital Medicine to improve the transition of the patients to the community and reduce inpatient adverse events related to narcotic medications. His practice also focuses on population health, he follows patients through their transition into local skilled nursing facilities and rehab centers to promote the continuity of care and decrease readmissions. In 2011, he was nominated as one of the top ten Hospital Medicine physicians in the United States. Vercin is a Fellow of the American College of Physicians, a member of the American Medical director association for long term care facilities and a member of the governor’s council for the ACP New Hampshire chapter.
Shelly Ralston
Nurse PractitionerShelly is originally from Georgia and moved to New Hampshire in 2006. She has been a nurse since 2002, with experience in long-term care, medical-surgical nursing, primary care, home care and wound care. In May 2019, Shelly graduated from the Family Nurse Practitioner program at Rivier University with a Master’s degree in Nursing. She previously worked for Genesis Healthcare as a nurse at Harris Hill Center in Concord, NH from 2008-2009. In November 2019, she joined Genesis Physician Services as a Nurse Practitioner at Mountain Ridge Center. Shelly loves building relationships with residents and doing her part to brighten their day.
Jennifer Stevens
Admissions DirectorJen graduated from Granite State College is 2004 with a Bachelor of Science degree in Behavior Science. She has a background in social work. Jen began her career with Genesis HealthCare in 2005 at Mountain Ridge Center. She has worked in the long-term care setting since 1987 and has a great love for what she does and the people she cares for.
Jessica Cunningham
Director of RehabilitationJessica is a 2002 graduate of Worcester State College with a degree in Occupational Therapy. She has been working as a treating therapist in skilled nursing facilities since 2008 and has been with Genesis Rehab Services since 2012. Jessica has a passion for helping others achieve the skills needed to live life to the fullest and enhance their quality of life.
| Dates | Events |
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Nov 19 19 | Gift Shop |
So caring and loving
The facility, as well as all the staff are so caring and loving to my loved one. The biggest compliment I could ever hope to hear was the day my Dad was told he could leave the hospital and return to Mountain Ridge and he exclaimed that he couldn't wait to go HOME!
-Barbara P. via Facebook review
ShortStay resident
"From the bottom of my heart, the doctors, the nurses, all the therapies, everybody just touched my life in ways that changed me, gave me new perspective on life. They treated me like family."
Helpful and considerate
I found most of the nurses and LNAs and administrative staff helpful and considerate. The rehabilitation therapy I had there was excellent, Alana and Jessica and Teresa and Kim and others. I was much improved by the time I went home. The people who worked in the dining room are very nice.
(via Google review)
Caregiver respite stay
Our team just wants to send a special thank you to you and your team for providing a caregiver respite stay for their mother.As you know, Alzheimer's is a difficult disease to manage, especially in the home setting, and her daughter needed a well deserved break. She says that she was finally able to rest and relax and spend time with her other family, which isn't something she often has the chance to do. Her daughter was so pleased and touched that you allowed her mom to keep the baby doll she became attached to while she was there. Thank you again for your collaboration with our program as well as supporting our patients and their families. Sincerely, Susan Varnum, Social Worker, CRVNA-Hospice.
Efficient and compassionate
Mountain Ridge received this letter from a recent short stay patient of ours, Linda. Linda writes, "To Sarah, I would like you to know the wonderful care I have gotten from all, especially Amber. She is the best LNA that you have there- efficient, quick, and compassionate. She helped me above and beyond what she needed to. She always came in when I was down. Amber is wonderful and special. I will miss her so much". Thank you Linda for your kind words!
