Maple Glen Center - Ratings

Additional comments you would like the Center team to know?
I enjoyed my stay there. Everyone was very nice to me.

Do you have any comments, suggestions or concerns you'd like to tell me?
I believe her name is Donna, before they moved him into a new room she was an excellent employee. The girl did everything for him, I've never heard anything from him complaining about that girl. She was excellent. Your place is excellent I have no problems.

Do you have any comments, suggestions or concerns you'd like to tell me?
They've been on top of things with the Covid-19. They do keep in touch with me almost every other day.

Do you have any comments, suggestions or concerns you'd like to tell me?
No, Maple Glen is doing a very good job they are taking very good care of her.

Do you have any comments, suggestions or concerns you'd like to tell me?
They are doing a good job with my mom. They are doing the best the way they can with the pandemic. They are warmer than others.

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very pleased with the care they did

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Very satisfied. Line of communication is open and frequent, always willing to ask if anything can be done to, that meet my needs more, very cooperative and professional.

Do you have any comments, suggestions or concerns you'd like to tell me?
They are extremely helpful. Anytime I have a question, they will call me and bring me up to date. They're just great all the way around. He's well taken care of. He's clean. He likes the food. He likes the girls that attend to him or the aides and the nurses. He's happy, and that means a lot to me.

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I don't think they could get any better. It was about the best I have to say. They were very caring. Very good. I can't complain about one thing. They were just real good.

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There were some people there that were very special. The two therapist Ashley and her partner they were wonderful. I had a night nurse that was very very nice and I had a very good nurse in the morning that was more than nice she was like a friend, I was really happy with the whole thing. The only thing I wasn't happy with is the food, the food is difficult but otherwise I was satisfied, happy and I would definitely recommend it. It's all worth it telling you that everything was good.

Do you have any comments, suggestions or concerns you'd like to tell me?
The nurse are very good

Do you have any comments, suggestions or concerns you'd like to tell me?
They're just a really good facility with great communications. I really appreciate the care they are giving to my family member.

Do you have any comments, suggestions or concerns you'd like to tell me?
People who I have in contact there are very compassionate and helpful. They probably need some more modern facilities and more innovations like in terms of technology but on the human side it's good.

Do you have any comments, suggestions or concerns you'd like to tell me?
I love the staff specially the care takers.

Additional comments you would like the Center team to know?
I will tell my friends that have the same situation with me, I would recommend this facility. I like everything, the food, the people and the physical therapy.

Additional comments you would like the Center team to know?
Everybody was so helpful and sweet.

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I could recommend them but they need to improve the food.

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They were very caring and good with the situation. They handled everything professionally.

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The place was very good. They took good care of my dad.

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It's a great place to be. The only problem I have is the food because it doesn't taste good.

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Mema from the social worker team was wonderful. She was very clear and accessible. They were very kind to him. Prior to a patient arriving maybe add that Maple Glen should reach out to the family and fill them in with the rules. I kind of had to reach out myself to even find out about the quarantine and what items he was and was not allowed. If anything could be put in place I believe it would be if they have a new patient maybe that first morning they could call the family and inform them of the current rules.

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The case manager was really good, but with the covid they did their best. They let us do face time with her. They were very attentive when we talked on the phone.

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Everything was all good.

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The staff was very helpful and pleasant to work with.

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I would highly recommend them for anybody that needs to go there. They were very good.

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The staff was very friendly. They took care of her very well. They answered all our questions when we asked them. They were great.

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Everything was excellent. I would like to thank them for all the help that they provided.

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The nursing staff was very attentive and pleasant to be with. The PT and OT was really good, but they need to redress the resident well enough. Overall, it was just fine.

Additional comments you would like the Center team to know?
He was very pleased with the service he received in there. The social worker and the head of nursing were really good about communicating what was going on with me and keeping the family informed.

Additional comments you would like the Center team to know?
I think the Physical therapy is very, I think the good food is very good.

Do you have any comments, suggestions or concerns you'd like to tell me?
We were really happy with Maple Glen. Mina the social worker and Dr. R were very good. Nurse Rosie and the nurses aides were all great.

Do you have any comments, suggestions or concerns you'd like to tell me?
I'm very satisfied with the care that they gave to him and the communication was really good.

Do you have any comments, suggestions or concerns you'd like to tell me?
I would recommend it to anybody.

Do you have any comments, suggestions or concerns you'd like to tell me?
I'm very happy with that place and everybody.

Do you have any comments, suggestions or concerns you'd like to tell me?
It's been an outstanding experience.

Do you have any comments, suggestions or concerns you'd like to tell me?
If they could improve the food for her and encourage her to move.

Do you have any comments, suggestions or concerns you'd like to tell me?
They've been great to us.

Do you have any comments, suggestions or concerns you'd like to tell me?
They were great to me and I would recommend them.

Do you have any comments, suggestions or concerns you'd like to tell me?
They need more activities for the residents.

Do you have any comments, suggestions or concerns you'd like to tell me?
They were very nice and the place is very clean.

Do you have any comments, suggestions or concerns you'd like to tell me?
It's a good facility.

Additional comments you would like the Center team to know?
I would like to thank them for my stay and everything. Everybody was great to me. And I wish them well.

Additional comments you would like the Center team to know?
Before going to this rehab I was kind of worried. But I feel confident now because they are really good.