Maple Glen Center - Ratings

Maple Glen Center
4.3out of 5 - 152 Customer Satisfaction Ratings

12-15 Saddle River Road, Fair Lawn, NJ 07410

4.3Overall Rating

Feb 17, 2021

Additional comments you would like the Center team to know?
I enjoyed my stay there. Everyone was very nice to me.

Nov 17, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I believe her name is Donna, before they moved him into a new room she was an excellent employee. The girl did everything for him, I've never heard anything from him complaining about that girl. She was excellent. Your place is excellent I have no problems.

Nov 17, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They've been on top of things with the Covid-19. They do keep in touch with me almost every other day.

Nov 05, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No, Maple Glen is doing a very good job they are taking very good care of her.

Nov 05, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They are doing a good job with my mom. They are doing the best the way they can with the pandemic. They are warmer than others.

Nov 05, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
very pleased with the care they did

Oct 26, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Very satisfied. Line of communication is open and frequent, always willing to ask if anything can be done to, that meet my needs more, very cooperative and professional.

Oct 19, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They are extremely helpful. Anytime I have a question, they will call me and bring me up to date. They're just great all the way around. He's well taken care of. He's clean. He likes the food. He likes the girls that attend to him or the aides and the nurses. He's happy, and that means a lot to me.

Oct 31, 2019

Additional comments you would like the Center team to know?
I don't think they could get any better. It was about the best I have to say. They were very caring. Very good. I can't complain about one thing. They were just real good.

Oct 30, 2019

Additional comments you would like the Center team to know?
There were some people there that were very special. The two therapist Ashley and her partner they were wonderful. I had a night nurse that was very very nice and I had a very good nurse in the morning that was more than nice she was like a friend, I was really happy with the whole thing. The only thing I wasn't happy with is the food, the food is difficult but otherwise I was satisfied, happy and I would definitely recommend it. It's all worth it telling you that everything was good.

Nov 06, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
The nurse are very good

Nov 05, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They're just a really good facility with great communications. I really appreciate the care they are giving to my family member.

Nov 01, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
People who I have in contact there are very compassionate and helpful. They probably need some more modern facilities and more innovations like in terms of technology but on the human side it's good.

Oct 27, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I love the staff specially the care takers.

Oct 24, 2020

Additional comments you would like the Center team to know?
I will tell my friends that have the same situation with me, I would recommend this facility. I like everything, the food, the people and the physical therapy.

Sep 15, 2020

Additional comments you would like the Center team to know?
Everybody was so helpful and sweet.

Aug 27, 2020

Additional comments you would like the Center team to know?
I could recommend them but they need to improve the food.

Aug 18, 2020

Additional comments you would like the Center team to know?
They were very caring and good with the situation. They handled everything professionally.

Aug 11, 2020

Additional comments you would like the Center team to know?
The place was very good. They took good care of my dad.

Jul 24, 2020

Additional comments you would like the Center team to know?
It's a great place to be. The only problem I have is the food because it doesn't taste good.

Jul 16, 2020

Additional comments you would like the Center team to know?
Mema from the social worker team was wonderful. She was very clear and accessible. They were very kind to him. Prior to a patient arriving maybe add that Maple Glen should reach out to the family and fill them in with the rules. I kind of had to reach out myself to even find out about the quarantine and what items he was and was not allowed. If anything could be put in place I believe it would be if they have a new patient maybe that first morning they could call the family and inform them of the current rules.

Jul 14, 2020

Additional comments you would like the Center team to know?
The case manager was really good, but with the covid they did their best. They let us do face time with her. They were very attentive when we talked on the phone.

Mar 03, 2020

Additional comments you would like the Center team to know?
Everything was all good.

Feb 27, 2020

Additional comments you would like the Center team to know?
The staff was very helpful and pleasant to work with.

Feb 19, 2020

Additional comments you would like the Center team to know?
I would highly recommend them for anybody that needs to go there. They were very good.

Jan 18, 2020

Additional comments you would like the Center team to know?
The staff was very friendly. They took care of her very well. They answered all our questions when we asked them. They were great.

Jan 10, 2020

Additional comments you would like the Center team to know?
Everything was excellent. I would like to thank them for all the help that they provided.

Dec 26, 2019

Additional comments you would like the Center team to know?
The nursing staff was very attentive and pleasant to be with. The PT and OT was really good, but they need to redress the resident well enough. Overall, it was just fine.

Dec 26, 2019

Additional comments you would like the Center team to know?
He was very pleased with the service he received in there. The social worker and the head of nursing were really good about communicating what was going on with me and keeping the family informed.

Dec 20, 2019

Additional comments you would like the Center team to know?
I think the Physical therapy is very, I think the good food is very good.

Nov 21, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
We were really happy with Maple Glen. Mina the social worker and Dr. R were very good. Nurse Rosie and the nurses aides were all great.

Nov 18, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I'm very satisfied with the care that they gave to him and the communication was really good.

Nov 12, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I would recommend it to anybody.

Nov 07, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I'm very happy with that place and everybody.

Nov 07, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
It's been an outstanding experience.

Nov 07, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
If they could improve the food for her and encourage her to move.

Nov 07, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
They've been great to us.

Nov 07, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
They were great to me and I would recommend them.

Nov 07, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
They need more activities for the residents.

Nov 07, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
They were very nice and the place is very clean.

Nov 07, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
It's a good facility.

Oct 21, 2019

Additional comments you would like the Center team to know?
I would like to thank them for my stay and everything. Everybody was great to me. And I wish them well.

Sep 25, 2019

Additional comments you would like the Center team to know?
Before going to this rehab I was kind of worried. But I feel confident now because they are really good.