Madison Center - Ratings

Additional comments you would like the Center team to know?
My one there was very understanding. She was one of the best nurses I came in contact with. I've had other real good nurses, but I thought she was really great. She respected me. She was always on time with my medication and everything else. I would never go to another place.

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The physical therapy department there was really good, very good. One of the Aides was really really good.

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I appreciate everything they did for me.

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I think they treated him very well. Activities was fabulous. I really appreciated that they gave me a weekly update and the nutritionist was wonderful . Overall it was fabulous.

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It's a good place to be and she was treated right and with respect.

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everybody treated me great. They were fantastic. I have no complaints.

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We were overwhelmed with everything and we appreciate their help.

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He had a great experience. He struggle in every other place except for that place.

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Madison Center was an excellent facility. The medical staff was excellent. The nurses, CNA's and the rest of the kitchen staff did an excellent job because the food was very good. The physical therapy department was outstanding.

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Just that they all work terrific. They were kind and compassionate. They were caring. They knew what they were doing. They were honest and forthcoming in all of their work that they had to do.

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Transportation was very good to us, and  letting us view my husband from the window. The Director of Nursing  was very good in taking good care of my husband. They're all wonderful.

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They take and laundry your clothes, you don't get the same clothes back. When he came home, he had some pants that wasn't his and we lost a pair of pants of his. They were very lax in that as far as their inventory. Some of the staff were wonderful

Do you have any comments, suggestions or concerns you'd like to tell me?
They let her toenails get too long. The staff were very nice to him, I'll just say that much.

Additional comments you would like the Center team to know?
The aide at the beginning was excellent. I think she needs to be given a bonus or a raise or even a supervisory position. 

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Coordination between the family patient and the management. I suggest that they should have more zoom calls or any communication between the patient and the family.

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We were not very well thrilled with their services.

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We are very pleased with the place. I highly suggest.

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I didn't get physical therapy because of this covid thing. I thought that the staff was great. The food was not the best.

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They treated me with so much love and kindness.

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They were all great.

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They really did provide good care and have everything taken care of.

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The staff was excellent. I liked the food.

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It's a good place, but they need to work on their consistency. A lot of the needs that I have were not taken care of. They have a lot of areas to work on like the weekend staff needs to be more compassionate.

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They all seemed very good. Everything was okay. They were all very nice. When they called, they gave us the information we wanted and everything.

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I was very impressed with the staff. I thought that they were amazing. Every one of them just went over and above. They were compassionate, and they did their job very well. They were very gentle with my roommate who was incapacitated. They were very careful when they put her in a wheelchair. They were very efficient and I was very impressed. The food wasn't very good and the bed wasn't so comfortable, but other than that, they did a great job.

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It was great.

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The relationship with the doctors that visit patients need to be improved.

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They did very well. We're very appreciative of the help that he received.

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They just need to clean the rooms with baseboards other than that it was a five.

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They're very attentive. They seemed to care and took very good care of the people there. Everything seemed to be okay. I think they did a good job.

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No. They're doing a great job keep it up. The staff are good I don't have problem with it.

Additional comments you would like the Center team to know?
They treated me very well.

Do you have any comments, suggestions or concerns you'd like to tell me?
No, not really. We're really satisfied with the place.

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We were very pleased.

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The PT was excellent. The staff mostly were good. It's just not good with the night shift staff.

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The best experience I had was with the physical therapy program. I felt it was particularly effective.

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The best comment I would like to make was there therapy services that was basically what we were in there for and they done 5 on that as far as I'm concern.

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I think that you have an excellent rehab program and that they are doing marvel for so many people because while I was in there I saw them working with different people, people who I thought would never make it but they did. The rehab program was so good.

Additional comments you would like the Center team to know?
They are all very nice there.