Madison Center - Ratings

Madison Center - WV
4out of 5 - 119 Customer Satisfaction Ratings

161 Bakers Ridge Road, Morgantown, WV 26508

4Overall Rating

Feb 10, 2021

Additional comments you would like the Center team to know?
My one there was very understanding. She was one of the best nurses I came in contact with. I've had other real good nurses, but I thought she was really great. She respected me. She was always on time with my medication and everything else. I would never go to another place.

Dec 16, 2020

Additional comments you would like the Center team to know?
The physical therapy department there was really good, very good. One of the Aides was really really good.

Aug 25, 2020

Additional comments you would like the Center team to know?
I appreciate everything they did for me.

Aug 17, 2020

Additional comments you would like the Center team to know?
I think they treated him very well. Activities was fabulous. I really appreciated that they gave me a weekly update and the nutritionist was wonderful . Overall it was fabulous.

Apr 24, 2020

Additional comments you would like the Center team to know?
It's a good place to be and she was treated right and with respect.

Apr 14, 2020

Additional comments you would like the Center team to know?
everybody treated me great. They were fantastic. I have no complaints.

Jan 10, 2020

Additional comments you would like the Center team to know?
We were overwhelmed with everything and we appreciate their help.

Nov 22, 2019

Additional comments you would like the Center team to know?
He had a great experience. He struggle in every other place except for that place.

Nov 12, 2019

Additional comments you would like the Center team to know?
Madison Center was an excellent facility. The medical staff was excellent. The nurses, CNA's and the rest of the kitchen staff did an excellent job because the food was very good. The physical therapy department was outstanding.

Nov 04, 2019

Additional comments you would like the Center team to know?
Just that they all work terrific. They were kind and compassionate. They were caring. They knew what they were doing. They were honest and forthcoming in all of their work that they had to do.

Feb 15, 2021

Additional comments you would like the Center team to know?
Transportation was very good to us, and  letting us view my husband from the window. The Director of Nursing  was very good in taking good care of my husband. They're all wonderful.

Dec 17, 2020

Additional comments you would like the Center team to know?
They take and laundry your clothes, you don't get the same clothes back. When he came home, he had some pants that wasn't his and we lost a pair of pants of his. They were very lax in that as far as their inventory. Some of the staff were wonderful

Nov 05, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They let her toenails get too long. The staff were very nice to him, I'll just say that much.

Oct 23, 2020

Additional comments you would like the Center team to know?
The aide at the beginning was excellent. I think she needs to be given a bonus or a raise or even a supervisory position. 

Sep 23, 2020

Additional comments you would like the Center team to know?
Coordination between the family patient and the management. I suggest that they should have more zoom calls or any communication between the patient and the family.

Sep 22, 2020

Additional comments you would like the Center team to know?
We were not very well thrilled with their services.

Aug 05, 2020

Additional comments you would like the Center team to know?
We are very pleased with the place. I highly suggest.

Aug 05, 2020

Additional comments you would like the Center team to know?
I didn't get physical therapy because of this covid thing. I thought that the staff was great. The food was not the best.

Jul 15, 2020

Additional comments you would like the Center team to know?
They treated me with so much love and kindness.

Jul 02, 2020

Additional comments you would like the Center team to know?
They were all great.

Jun 24, 2020

Additional comments you would like the Center team to know?
They really did provide good care and have everything taken care of.

Jun 09, 2020

Additional comments you would like the Center team to know?
The staff was excellent. I liked the food.

Jun 03, 2020

Additional comments you would like the Center team to know?
It's a good place, but they need to work on their consistency. A lot of the needs that I have were not taken care of. They have a lot of areas to work on like the weekend staff needs to be more compassionate.

May 13, 2020

Additional comments you would like the Center team to know?
They all seemed very good. Everything was okay. They were all very nice. When they called, they gave us the information we wanted and everything.

Apr 23, 2020

Additional comments you would like the Center team to know?
I was very impressed with the staff. I thought that they were amazing. Every one of them just went over and above. They were compassionate, and they did their job very well. They were very gentle with my roommate who was incapacitated. They were very careful when they put her in a wheelchair. They were very efficient and I was very impressed. The food wasn't very good and the bed wasn't so comfortable, but other than that, they did a great job.

Apr 06, 2020

Additional comments you would like the Center team to know?
It was great.

Jan 27, 2020

Additional comments you would like the Center team to know?
The relationship with the doctors that visit patients need to be improved.

Jan 21, 2020

Additional comments you would like the Center team to know?
They did very well. We're very appreciative of the help that he received.

Jan 10, 2020

Additional comments you would like the Center team to know?
They just need to clean the rooms with baseboards other than that it was a five.

Jan 03, 2020

Additional comments you would like the Center team to know?
They're very attentive. They seemed to care and took very good care of the people there. Everything seemed to be okay. I think they did a good job.

Dec 18, 2019

Additional comments you would like the Center team to know?
No. They're doing a great job keep it up. The staff are good I don't have problem with it.

Nov 01, 2019

Additional comments you would like the Center team to know?
They treated me very well.

Oct 19, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
No, not really. We're really satisfied with the place.

Oct 10, 2019

Additional comments you would like the Center team to know?
We were very pleased.

Sep 27, 2019

Additional comments you would like the Center team to know?
The PT was excellent. The staff mostly were good. It's just not good with the night shift staff.

Sep 27, 2019

Additional comments you would like the Center team to know?
The best experience I had was with the physical therapy program. I felt it was particularly effective.

Sep 16, 2019

Additional comments you would like the Center team to know?
The best comment I would like to make was there therapy services that was basically what we were in there for and they done 5 on that as far as I'm concern.

Sep 11, 2019

Additional comments you would like the Center team to know?
I think that you have an excellent rehab program and that they are doing marvel for so many people because while I was in there I saw them working with different people, people who I thought would never make it but they did. The rehab program was so good.

Sep 05, 2019

Additional comments you would like the Center team to know?
They are all very nice there.