Lehigh Commons Honored Among Top Senior Living Communities in the Nation — Named "Caring Star of 2021" for Service Excellence11/25/2020
FOR IMMEDIATE RELEASE
Lehigh Commons Honored Among Top Senior Living Communities in the Nation — Named "Caring Star of 2021" for Service Excellence
Positive Consumer Ratings Led to Industry-Leading Distinction from Caring.com
Macungie, PA; 11/18/2020 — Lehigh Commons is pleased to announce it has been selected as a 2021 Caring Star for service excellence in senior living. In consumer ratings and reviews on Caring.com, Lehigh Commons earned a 5-star rating (the highest possible score) within the qualification time frame, while also having a high volume of positive reviews, responding to any negative reviews, and meeting other criteria for this national honor. There are only 2 Caring Star 2021 communities in Lehigh county, and Lehigh Commons is among 156 communities across the country for Caring Stars 2021.
From Thomas Howanitz, Executive Director of Lehigh Commons:
"We strive daily to improve the lives we touch through the delivery of high-quality health care and everyday compassion,” said Thomas Howanitz, Executive Director of Lehigh Commons. We are very lucky to have a dedicated team of staff who provide exceptional care."On behalf of our community staff and leadership, thank you to those who shared positive feedback about us, and to Caring.com for recognizing us as a Caring Star of 2021.”
Online reviews help Americans research and select the best senior living communities. Seniors and their families turn to the Internet and consumer reviews when narrowing their options among senior living communities in their area. They rely on these peer perspectives as much as personal recommendations from friends, geriatric professionals and medical personnel.
Originally published in January 2012 as the first of its kind, the Caring Stars annual list has become the go-to guide of the best senior living communities nationwide – particularly helpful to families new to this market, or when researching from afar and unfamiliar with local options. To be considered for the award, Caring Stars communities meet a set of criteria based on ratings and reviews from senior living residents and their family members. Caring.com senior care experts also conducted a reviews-integrity audit and other quality-assurance measures before determining the Caring Stars of 2021.
“Congratulations to Lehigh Commons for being among these highly-rated communities achieving such significant praise from their customers in online reviews,” Caring.com’s CEO Jim Rosenthal said. “They stand out as among the best in the nation.”
Some of the positive feedback that led to Lehigh Commons being a Caring Star of 2021 includes:
• “The staff of dedicated and committed individuals has gone above and beyond in caring for our loved ones.”
• “Lehigh Common's response to the onset of the Corona virus could not have been better.”
• “I can assure you that at Lehigh Commons you are receiving the absolute best in care.”
Read the full text of these reviews and others on Caring.com: https://www.caring.com/senior-living/pennsylvania/macungie/lehigh-commons-18062. To learn more about the Caring Stars program and view the complete winner list, please visit: https://www.caring.com/caregivers/bestseniorliving/
About Lehigh Commons, Genesis HealthCare
Genesis HealthCare sets the standard in nursing and rehabilitative care through clinical excellence and responsiveness to the unique needs of every resident we care for. For more than 23 years, Lehigh Commons has been providing quality health care services in a comfortable and safe environment to our residents. Together, with our team of dedicated staff members, we are committed to providing customized care and attention that fosters independence in a respected and dignified atmosphere.
With millions of website visitors, Caring.com is a leading senior living referral service and the nation’s top site for senior care reviews. Founded in 2007, Caring’s mission is to help as many seniors and their caregivers as possible through empathetic, expert guidance. Applying cutting-edge technology to this humane mission, Caring provides relevant elder care information and support, as well as comprehensive senior living and senior care directories for the United States with hundreds of thousands of consumer reviews of senior living and in-home care providers. Through a toll-free referral line at (844) 484-5997, Caring’s trustworthy, nationwide team of Family Advisors — who are among the most highly trained, highly skilled, and knowledgeable experts in senior care — help families and seniors research and connect to the most appropriate services and support for their specific situations. For more information about our organization and our free services for seniors and their families, please visit http://www.caring.com/about and join with Caring on Facebook.