Laurel Center - Ratings

Do you have any comments, suggestions or concerns you'd like to tell me?
They do an excellent job. I worked in two nursing homes and they far exceed.

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It's the best facility I have ever been in. I was a nurse, and I can't tell you how wonderful that facility was and how wonderful the staff was. Everything was absolutely wonderful. Whenever I rang the bell, they came right away. There's not enough good words to tell you what I think about the facility from the offices staff and down.

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I could not have found a better place if god had sent me there himself. Everyone of the workers, the aides and the nurses, they were like guardian angels.

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I like the facility.

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It would be nice if they will update the building.

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Basically, there's no way I could keep my mother there because the price is just very expensive for people. My mom was just there for rehab, so luckily Medicare paid back, because otherwise, I don't know how people can afford that.

Do you have any comments, suggestions or concerns you'd like to tell me?
I had no complaint. They are easy to work with and I'm happy with their service.

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They are doing an excellent job with the Covid period. 

Please use the space below for any comments, suggestions, or concerns
No. They've been wonderful.

Do you have any comments, suggestions or concerns you'd like to tell me?
I am very please. I had to put in the nursing home. Our marriage is 67 years, so it's very hard for me and they have treated him very well and keeping us updated to on everything. You know they come on computer twice a day and tells you everything that's going on. So, it is close to me which I can pick all that. I'm glad that I put him there. It isn't that far where I live and I'm very pleased with that place, the employees and the one in charge.

Do you have any comments, suggestions or concerns you'd like to tell me?
They're really good. Above and beyond, wonderful.

Do you have any comments, suggestions or concerns you'd like to tell me?
I'm happy that all my concerns are being addressed.

Do you have any comments, suggestions or concerns you'd like to tell me?
I understand the whole covid thing, but I think restrictions have to be eased up a little bit with things. My mother hasn't had her haircut since February.

Do you have any comments, suggestions or concerns you'd like to tell me?
We're disappointed with the fact that, to the person who gives haircuts is not allowed to come in due to COVID precautions. 

Do you have any comments, suggestions or concerns you'd like to tell me?
The nurses keep me informed and not a problem whatsoever. When they answer the phone, they're always a pleasure. The nursing home is very good, is very highly recommended and the nursing staff is very good. 

Do you have any comments, suggestions or concerns you'd like to tell me?
I am very happy about the experience. I cant say anything bad about the laurel.

Do you have any comments, suggestions or concerns you'd like to tell me?
The unit manager is just a jewel. My family and I are extremely pleased with the care that my mother receives.

Please use the space below for any comments, suggestions, or concerns
I think the director and the staff there have done an exceptional job regarding the COVID. They've just been fabulous.

Please use the space below for any comments, suggestions, or concerns
No. They are doing an excellent job.

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I really appreciate everything they've done for me.

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They were nice to me when I call them.

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They did a great job, especially in this time of covid.

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He was there, he had come straight from the hospital, and I know these are Genesis rules. He had 2 covid tests, and he was negative on both. He was taken directly from the hospital to the facility. 

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They took very good care of me.

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The staff was very good and very knowledgeable. They care for their patients.

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I'd recommend it to anyone. They were excellent. I've never been treated better.

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They kept me informed about her. It was a good thing to have.

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He was treated very well. The staff and administrators was really communicating and helping me.

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I was treated very well.

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The quality of the food is not that good.

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It was wonderful. I really enjoyed my stay there. I had a good experience there.

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They did a fabulous job. The 3-11 shift was out of this world. They responded well to the call button when he needed help. He got meals that he like.

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I don't like the idea of sharing my rest room to other residents, especially to guys. It would be fine if it's women, but some were men. The staff was okay and the care was fine.

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The PT people were great with their job. They are doing what they're being asked to do. They did a good job.

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Excellent facility.

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I was very satisfied. I was treated very well and no one neglected me. The care was good and they were all good to me.