La Estancia Nursing and Rehabilitation Center - Ratings

La Estancia Nursing and Rehab Center
3.9out of 5 - 119 Customer Satisfaction Ratings

15810 South 42nd Street, Phoenix, AZ 85048

3.9Overall Rating

Jul 15, 2020

Additional comments you would like the Center team to know?
Everybody was awesome.

Jun 24, 2020

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Pretty good. I think it just took a little bit longer when you called somebody for them to show up.

May 27, 2020

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The nurses were very helpful. I had pain and everything, but they supplied me with my medicines. They were good.

May 21, 2020

Additional comments you would like the Center team to know?
I was very pleased with everything.

Mar 20, 2020

Additional comments you would like the Center team to know?
My food is always cold when I got it, but the staff were doing a fine job.

Feb 18, 2020

Additional comments you would like the Center team to know?
We thought it was a rehab center, but it's more of a nursing home type of facility.

Nov 22, 2019

Additional comments you would like the Center team to know?
The nursing staff was especially good.

Oct 07, 2019

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They did a very good job and we are very satisfied. They might be time delayed, but I understand because they are taking care of a lot of people.

Sep 26, 2019

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I would just like to say thank you to all of them for helping me get better.

Sep 18, 2019

Additional comments you would like the Center team to know?
I'm happy with the care I got there.

Sep 05, 2019

Additional comments you would like the Center team to know?
Just how professional everyone was in interacting with the permanent residents, I mean with everyone.

Aug 09, 2019

Additional comments you would like the Center team to know?
They could have a better bed to sleep in. That was not too comfortable. After the surgery it was a little hard to lay in that bed. It was a little too small to move around.

Aug 05, 2019

Additional comments you would like the Center team to know?
It's a really nice facility.

Jul 29, 2019

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The food wasn't really good. The therapists were very good. The beds were old and uncomfortable. I think the bathrooms were in need of an overhaul and improvement. The staff was good.

Jul 26, 2019

Additional comments you would like the Center team to know?
I think they could do a better job in maybe providing better meals.

Jul 23, 2019

Additional comments you would like the Center team to know?
There was a little miscommunication. The care was really good though.

Jul 16, 2019

Additional comments you would like the Center team to know?
We are very pleased with the help. It was a very stay nice with you all.

Jul 15, 2019

Additional comments you would like the Center team to know?
The food I give a 2. The food is bad. I love it there except now the food has gone downhill.

Jun 06, 2019

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I appreciate all their indulgence in everything we needed, and demonstrating a spontaneous caring attitude.

May 21, 2019

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Only the PT people are very excellent. I like the doctors and everything in it. I've never been in that very good place before.

May 17, 2019

Additional comments you would like the Center team to know?
Maybe it could be better.

Apr 25, 2019

Additional comments you would like the Center team to know?
They did a great job. I was satisfied.

Apr 12, 2019

Additional comments you would like the Center team to know?
They were very good to their patients.

Apr 05, 2019

Additional comments you would like the Center team to know?
We were grateful for all the hep that they provided. They can also improve the food though.

Apr 04, 2019

Additional comments you would like the Center team to know?
No. I mean everybody was really cool.

Mar 28, 2019

Additional comments you would like the Center team to know?
I'm very pleased, I don't have any complaints.