Klondike Center - Ratings

Klondike Center
3.6out of 5 - 43 Customer Satisfaction Ratings

3802 Klondike Lane, Louisville, KY 40218-1796

3.6Overall Rating

Dec 09, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Regarding the food, they don't follow special diet at all. My sister has a lot of stuff disappeared but it happens.

Nov 12, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
The only thing I can basically say is they don't mistreat him as far as I know. I've never been to the facility at all. I think he gets pretty good care. I think they're fairly attentive until I can get in over there and meet people and know who they are. They never take my phone calls, they never return them. So I don't like any of that.

Aug 18, 2020

Additional comments you would like the Center team to know?
No.

Jul 29, 2020

Additional comments you would like the Center team to know?
I wasn't discharged, I got out of there. I signed myself out. They let me go 19 hours without medication, and they kept telling me it's coming, it's coming.That's the worse experience of my life.  

Jul 29, 2020

Additional comments you would like the Center team to know?
None

Jul 09, 2020

Additional comments you would like the Center team to know?
I had a good experience. It was good.

Jun 16, 2020

Additional comments you would like the Center team to know?
They are only there for their job. I got no good service at all.

Jun 08, 2020

Additional comments you would like the Center team to know?
I had a really good time. It was very nice.

Apr 27, 2020

Additional comments you would like the Center team to know?
None

Jan 13, 2020

Additional comments you would like the Center team to know?
None

Nov 06, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
No.

Oct 29, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
She doesn't get changed in a timely manner. She doesn't get her bath. Some of the staff are rude, bad attitude. The food is bad and when you tell them of your concerns they don't, you have to keep them calling over and over to get it done.

Oct 14, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
The only complaint mom has is sometimes the food is a little cold.