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Genesis HealthCare Announces Resident and Staff COVID-19 Vaccine Acceptance Rates
To date, 84% of skilled nursing residents and 61% of skilled nursing staff have been vaccinated; Staff acceptance rates far exceed national average as reported by CDC read more
677 Court Street, Keene, NH 03431
Keene Center is conveniently located within a mile of the Cheshire Medical Center in beautiful Keene New Hampshire. Keene Center offers exceptional ShortStay Rehabilitation and LongTerm Care. We pride ourselves on customer focused care, offering many dining options, consistent care assignments, and the ability for you to schedule your rehabilitation. Keene Center offers Speech, Occupational and Physical Therapy, up to six days per week in our state-of-the-art gym. Our staff ensures customer and family involvement in all aspects of care and treatment planning, which we review regularly. All of our semi-private rooms offer individual phone lines and satellite televisions. Keene Center offers WiFi service throughout the building and you will often see our patients taking part in a Wii game or using the computer. We encourage you to come take a tour!
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- ShortStay care
- LongTerm care
- Respite care
- Palliative care
- Rehabilitation therapy
- Physical therapy
- Occupational therapy
- Speech therapy
- Orthopedic Rehabilitation - including joint replacement, injuries and amputation
- Outpatient Rehabilitation Services
- On-site Nurse Practitioner
- Attending Physicians
- Registered Nurses
- IV Therapy
- Bariatric specialties
- Colostomy care
- Dementia care
- Dental care
- Personal care
- Podiatry care
- Psychiatric services
- Vision care
- Wound care
- Hospice care
- Pain management
- Case management
- Dietary and nutrition needs management
- Discharge planning
- Individual treatment plans
- Medication management
- Cultural, educational, religious and social activities
- Recreation activities
- Interpreter services
- Spacious rooms
- Activity room
- Beautiful Garden(s) / Courtyard(s)
- Conveniently Located
- Beauty Salon / Barber Services
- Cable Television
- Comfortable common and lounge areas to gather with friends and family
- Country kitchen
- Dining Room
- In-room dining options
- Private dining rooms for family gatherings
- Restaurant-Style Dining
- Spa Services
- Alarm system to aid in the security of residents with cognitive deficits
- Complimentary laundry facility on-site
- Computer with internet access
- Laundry facility on-site
- Mail and Newspaper Service
- Pharmaceutical delivery service
- Phone service
- Wireless Internet
- Smoke free environment
- Pets permitted for visits
Jessica Dragon, NHACenter Executive Director
Jessica joined the Keene Center as the Center’s Executive Director in February of 2021. Jessica has been a Licensed Nursing Home Administrator since 2017 and is proud to have been with Genesis HealthCare since 2006. One of Jessica’s first job was right at this very location as a CNA more than 30 years ago. By background Jessica is an HR professional and holds a Bachelor of Science in Healthcare Management and a Master’s Degree in Leadership. Her personal, professional, and educational experiences have helped further Jessica’s understanding of the needs of Keene Center. Jessica is committed to ensuring an atmosphere devoted to quality care as well as respect and appreciation for the unique needs of each resident, family member and staff member.
Leslie Pitts, MD,CM MS FAAFPMedical Director
Dr. Pitts became the Medical Director at Keene Center in October 2018 . Dr. Pitts joined Dartmouth-Hitchcock Keene in 1996. He received his Family Medicine Board Certification in 1997 and recertified in 2003 & 2013. He is a Fellow of the American Academy of Family Physicians. Dr. Pitts graduated from medical school at McGill University in Montreal, Quebec in 1992 and completed his residency of Family Medicine at the University of Western Ontario Affiliated Hospitals in London, Ontario in 1994. He received a Master’s Degree in Healthcare Delivery Science from Dartmouth College in 2016. Dr. Pitts partners with both Genesis providers and Dartmouth Hitchcock clinicians to care for the residents at Keene Center. He performs regular rounds at the center and actively participates in the center’s interdisciplinary committee meetings including Quality Assurance Process Improvement.
Dianna Whitney, RNCenter Nurse Executive
Dianna has served as the Center Nurse Executive since May of 2020. Dianna received her nursing degree from St. Joseph School of Nursing and started her long-term care career as an LNA and an LPN before becoming a Registered Nurse. Dianna will advocate for residents, families, and staff to ensure the highest satisfaction. Dianna partners with physicians, therapists, and other internal and external community partners to ensure quality care is delivered to all. Dianna is committed to the resident centered care plan.
Kelly PelletierAdvanced Registered Nurse Practitioner
Kelly began working in long term Care in 2008 as an MDS Coordinator where she fell in love with the geriatric population. Kelly had more than 20 years of acute care nursing prior to that. She went on to become a Center Nurse Executive and then pursued her Nursing Home Administrator license and became a Center Executive Director at several Genesis Healthcare centers. Wanting to get back to her nursing roots, Kelly continued on to graduate school. While still working as an administrator and obtained her Masters in Nursing, Advanced Nurse Practitioner- Board Certified. Still remaining with Genesis 13 years later, Kelly now practices full-time as an ARNP at both Keene Center and Langdon Place of Keene. Kelly lives in Bennington, NH with her husband Paul, they enjoy spending their free time with their five grandchildren, camping, and being at the ocean.
Julie ShonbeckDirector of Marketing & Admissions
Julie has worked for Genesis as an Admissions and Marketing Director since 2014. She has worked in long term care for over 20 years. Julie knows the importance of customer excellence. She knows the difficulty some people have in making the transition to a facility and strives to make the transition seamless. Her favorite part of her job is meeting new people every day. She has a strong sense of community and grew up in the Keene area. She lives in Westmoreland, New Hampshire with her husband Karl and son Gunnar.
Adam Nickulas OTR/LSr. Director of Rehabilitation
Adam has worked for GRS since 2007 as a Director of Rehab, Traveling Director of Rehab and now since 2020 Senior DOR in Area 76. He has been practicing since 1997 and holds a BS degree from University of New Hampshire. His clinical interests include treatment of visual impairments and rehabilitation for orthopedic conditions. Outside of work Adam enjoys traveling and riding his motorcycle.
Patient letter of gratitude
My family and I want to thank you –Doctors, nurses, nurse’s aides, therapists, kitchen helpers and other employees. I was so happy to start treatment with the staff. They were caring and very professional and I’ve come a long way in making it back to normal. I realize I have a long way to go. I’m getting back to my home at American House. Larger quarters and old friends, but I’ll never forget the kindness and care at Genesis and the many friends and excellent treatment we received there. I hope to get to visit and I know if extra help is needed you’ll help.
The therapists and their expertise worked a bit of a miracle in my physical health and mental health and although a tough job both my physical and mental attitude has improved greatly and it was a really tough trip but fun trying along the way. It affects the attitude of an individual that has problems and creates better results in this case.
Michael Johnson and staff have done a great job in the hiring of employees and have proven to be successful in their performances in making many resources for patients possible.
Just a small token of affection for your making it possible for many to achieve all their goals or being able to live a more productive life.
With much love and gratitude,
Staff is wonderful
My mom has lived here for 2 ½ years and been very happy. She is 102 years old. Staff is wonderful. They are there with smiles and work hard. The activities is most important in my mind. It keeps my mom happy and entertained. My mom always mentions how good the food is. Her laundry is done at the facility. When I leave after visiting I am comfortable leaving her knowing she is well taken care off.
Rehab was very good
Stay was fine, everyone was pleasant. Rehab was very good and nice.
- Joan T.
Positive, helpful and encouraging
I had emergency surgery at Cheshire Medical Center on January 2, 2020 – bowel reconstruction surgery. I spent a week there and was released on January 8th to Genesis where I spent two weeks in Rehab.
I had a positive experience at Genesis: the nurses on the 2nd floor were very responsive to my needs; the Rehab Unit on the first floor really helped me to get “back on my feet”. The therapists were positive, helpful, encouraging. It was great to get out of my room twice a day to go downstairs, doing exercises to build up my muscles (especially my core muscles). I also enjoyed looking out the windows and seeing the birds outside and interacting with staff and other patients.
When it was time to go home, two of the therapists from the Center came and checked out my place to make sure it was a “safe” area and shared some good suggestions with my daughter and I.
I would recommend Genesis Court Street to others.
Treated with Respect!
I wanted to take the opportunity to let you know about our families experience at Keene Center. Compliments come often few and far between due to the stress experienced when a loved one has health issues.
My father, Donald L., was admitted to Keene Center on February 11th for skilled services. From the time he admitted to his discharge, staff were attentive to him and he was treated with respect. He can sometimes be a handful, but the staff listened to him and were very caring. He commented often on how he also liked the food.
When his insurance decided to no longer authorize his care, I worked with Denis, Patty and Marilyn to file an appeal with the QIO (Kepro). Ultimately, they denied the appeal – no surprise there – and we brought our father home, which is where he preferred to be. As he was being discharged, he did say he would miss the food, the nurses, and the exercise people (therapists). Many of them came into the room to wish him well, then as we were walking out, in the lobby, there was a reception line of staff that applauded his release. It was a wonderful experience and very heart warming. The added thoughtfulness of recognizing him as a veteran with a card on his door and a plaque in the hall was a very nice touch.
I want to thank all the nurses, LNA’s, therapists, and everyone else that interacted with my father, and my mother, who visited him daily. I can’t say enough positive things about Keene Center. Staff and attitude can make or break the overall experience, even if the care is good. Because of the staff there, our overall experience was excellent.
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