Hillside Center - Ratings

Hillside Center
4.1out of 5 - 115 Customer Satisfaction Ratings

810 South Broom St., Wilmington, DE 19805

4.1Overall Rating

Nov 02, 2019

Additional comments you would like the Center team to know?
They have wonderful CNAs. I called them the 3 Js. All of their aides are beyond more than I can say. I mean they were really good CNAs.  They were all good but one in particular was exceptionally good. I have no complaints about anyone. They took very good care of me. They treated you like you are one of theirs. Regardless of your race, creed or colour. They treated you like you're part of their family. So I don't have any complaints.

Oct 22, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I appreciate how they have been doing with my uncle. I appreciate how he is treated. I really appreciate what they're doing with him right now.

Dec 08, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No. She's getting great care.

Oct 29, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They've done an excellent job during this pandemic.

Oct 17, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I would like to say that I'm very happy with my father's care during Covid. They keep the patient 99%25 safe during Covid.

Oct 17, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
My uncle loves everyone there where he is at. Everyone treats him so good in the place. He loves the place so much. Every time I call them they will accommodate me very well. I have no problem since he was there.

Oct 17, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They are very wonderful during Covid.

Jul 15, 2020

Additional comments you would like the Center team to know?
The staff was really good there. I enjoyed it.

Jun 03, 2020

Additional comments you would like the Center team to know?
The social worker there is amazing and helped me tremendously in placing my family member in a good facility.

Apr 27, 2020

Additional comments you would like the Center team to know?
They were very nice. It felt like home.

Feb 27, 2020

Additional comments you would like the Center team to know?
They did a pretty good job.

Feb 27, 2020

Additional comments you would like the Center team to know?
Everybody should be like them when they're going to a hospital or rehab. They cared.

Feb 26, 2020

Additional comments you would like the Center team to know?
It was a nice place I like it there. I also wanted to live there.

Jan 13, 2020

Additional comments you would like the Center team to know?
The were very compassionate and they cared for me.

Nov 26, 2019

Additional comments you would like the Center team to know?
I was just really happy with them. They did very good.

Oct 28, 2019

Additional comments you would like the Center team to know?
I was extremely satisfied with everything there and I would definitely recommend them to anyone.

Oct 22, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I love it there. I love it that she's there.

Oct 22, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
The administrator was a very personable person. I've had a couple of incidents where she was directly involved and the matter has got resolved. It was easy to go to her and speak with her.

Oct 22, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
My sister was pretty young when she first went in, and this is really a facility for older people. That was the place that my dad put her in, but they didn't have too many activities for somebody her age.

Oct 22, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
The only thing that I noticed they could work on is when they have a care management meeting. They'd call and ask you at last minute if you can show up. A little bit more like a week or so in advance would be good. And then they said that they'll call you saying that you can at least call in and be part of the meeting, but they never call me.

Oct 22, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I think they need to follow up periodically just to check in on how she's doing, especially after they establish a connection to the family.

Oct 22, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
Most of the people that I've come in contact with has been very good. At this time, I think things are working out fairly well, so I'm satisfied.

Sep 19, 2019

Additional comments you would like the Center team to know?
The nurses and all just helped my wound, very excellent.

Sep 17, 2019

Additional comments you would like the Center team to know?
They took care of me there.