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Genesis HealthCare Announces Resident and Staff COVID-19 Vaccine Acceptance Rates
To date, 84% of skilled nursing residents and 61% of skilled nursing staff have been vaccinated; Staff acceptance rates far exceed national average as reported by CDC read more
Highgate at Paoli Pointe
600 Paoli Pointe Drive, Paoli, PA 19301
Highgate at Paoli Pointe is a Senior Living Community located right in the heart of Chester County. Our Senior Living and Rehabilitative Health campuses offer our patients and residents the opportunity to seamlessly transition from senior living to skilled nursing care and back. We will take care of all your needs along the continuum - helping you to remain vital and strong as long as possible. We have 80 apartments that offer all of the warmth of home and the comfort of 24-hour assistance as needed. Our bright and spacious dining room provides one of the largest areas to meet and socialize while enjoying fabulous meals prepared by our highly experienced chefs. Weekly housekeeping services provide you with the ease of carefree living while you enjoy all of the day-to-day activities. Our wellness program offers numerous areas of assistance for those who require more help such as medication management and assistance with multiple activities of daily living all at a minimal cost. Many people find it comforting to know that we also offer a Respite program to help those in need of a ShortStay stay. We have recently expanded our Memory Support Unit for residents with various forms of dementia and Alzheimer's disease. Our dementia trained staff offers specialized activities 7 days per week. Methods of payment include private pay, LongTerm Care Insurance and Veterans Benefits.
Dementia Care Education by Genesis HealthCare is recognized by the Alzheimer’s Association® for incorporating the evidenced-based Dementia Care Practice Recommendations in the following topic areas: Alzheimer’s and dementia, person-centered care, assessment and care planning, activities of daily living, and behaviors and communication.
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- Memory Support
- Assisted / Senior Living
- Respite care
- Rehabilitation therapy
- Physical therapy
- Occupational therapy
- Speech therapy
- Attending Physicians
- Registered Nurses
- Audiology care
- Dementia care
- Dental care
- Personal care
- Podiatry care
- Psychiatric services
- Vision care
- Hospice care
- Pain management
- Dietary and nutrition needs management
- Individual treatment plans
- Medication management
- 24-hour emergency alert and response system
- Cultural, educational, religious and social activities
- Recreation activities
- Vitality to You
- Private and Semi-Private Apartments
- Private bathroom
- Private kitchenettes
- Fully air conditioned
- Individual climate control
- Activity room
- Wellness center
- Wellness programs
- Private hospice room
- Beautiful Garden(s) / Courtyard(s)
- Conveniently Located
- Suburban setting
- Beauty Salon / Barber Services
- Cable Television
- Comfortable common and lounge areas to gather with friends and family
- Dining Room
- Private dining rooms for family gatherings
- Restaurant-Style Dining
- Laundry facility on-site
- Mail and Newspaper Service
- Pharmaceutical delivery service
- Phone service
- Fireplace in living room
- Smoke free environment
Jennifer MillerCenter Executive Director
Jennifer joined the Highgate team in January of 2020. She has over 19 years of experience in the senior care industry. Jennifer is a graduate of Penn State University and is dual licensed as a Personal Care Home Administrator and an Assisted Living Facility Administrator. She is passionate about being an advocate for seniors and feels it is her calling and her pleasure to ensure all residents received the best care possible.
Gary B. Bernett, MD, CMDMedical Director
Gary B. Bernett, MD, received his Doctor of Medicine from the Jefferson Medical College in Philadelphia and completed his internal medicine training at Lankenau Hospital also in Philadelphia. Dr. Bernett practiced geriatrics and internal medicine in Drexel Hill, PA for 19 years, becoming Chief of Geriatric Medicine at the Delaware County Memorial Hospital. In 1997, he joined Genesis HealthCare, where he was an attending physician and medical director. He later became Regional, then Senior Medical Director, and then Vice President of Medical Affairs, before taking on his current role as Senior Vice President of Medical Affairs for multiple states, currently NJ, PA, AL, and FL. His responsibilities include oversight of all Medical Directors and employed physicians, and coordinating their efforts with the GPS APP program, in addition to being the senior clinician for those states. Dr. Bernett is board certified in internal medicine, has a Certificate of Added Qualifications in Geriatric Medicine, and is a Certified Medical Director by the American Board of Post-Acute and Long-Term Care Medicine since 1999. He has been a long standing member of the PA Medical Directors Association and served as a Board member from 2004-2006, and 2018-2020, and Secretary from 2006 until 2014.
Sandra RossiResident Care Director
Sandi joined the Highgate team in June of 2020. She has over 20 years experience in the nursing field. Sandi brings a wealth of knowledge to Highgate with her clinical skills. Sandi is passionate about caring for others, especially seniors.
Reese Castellano-LowySales and Marketing Director
I recently rejoined the Genesis team at Highgate at Paoli Pointe and have been working in the healthcare industry for nearly fourteen years, eleven of which were spent with Genesis Healthcare. I am privileged to work for a company in such a loving environment where caring for residents is number one. Being able to provide seniors and their loved ones with long term solutions through personalized care and meaningful interactions is an environment I enjoy working in. Everyday there is a sense of fulfillment knowing our team is making a positive impact on their lives.
Megan SpencerMemory Care Director
Megan joined the Highgate team in October of 2017. She has over 16 years of healthcare experience, working in almost every area of the industry. Megan graduated from Gwynedd Mercy University with a degree in Behavioral and Social Gerontology. She is also a Certified Dementia Practitioner. She has spent the last six years overseeing memory care communities and is passionate about serving the Dementia population.
Thank you for such a fabulous summer event!
To whom it may concern,
We wanted to thank the staff at Highgate for providing such a fabulous summer event for the residents and their families. The luau was wonderful in so many ways. Our parents were great dancers in their day and it meant so much to us to see them dancing again. We feel so blessed to be able to spend these moments with them and appreciate Highgate's wonderful staff providing such precious opportunities. You definitely have to have the MC back again...fabulous!
- The Zarrilli Family
I just wanted to say thank you all for taking care of our mother and for being so attentive. It was really a relief to have her in competent and caring hands.
Such a warm and peaceful place
I wanted to thank you for the good care and wonderful environment you provided for my father while he was at Highgate. I don't think he could have gotten better care anywhere else. You and the staff do a very special job, mostly out of sight, and it takes a special compassion to be able to do it every day. I was really impressed. I always liked to sit in the lobby and enjoy a cup of coffee - such a warm and peaceful place.
I hope Highgate is still there 20 years from now when I get to be my father's age - I'll want to reserve a room!
Quality Care and Positive Attitudes
Throughout my adult life my parents told us they didn't want to live in one of "those places." No thank you, we will stay in our home.
Following a stroke, Dad did spend his last six months in a nursing home. That only strengthened my mother's resolve. By the time she was 94, it was time to have someone come in to help. Actually, it ended up being a number of "someone's," one after another. Time to try something else.
We walked into Highgate's lovely living room with fireplace burning. Kevin, the manager on duty, quickly embraced her with a warm welcome and invitation to whatever activity was about to begin. I glanced over and saw a huge smile on my mother's face. A wave of relief washed over me.
Now Mom plays bridge once a week. On Friday afternoons she enjoys "happy hour" in the lounge. Several mornings a week, she attends an exercise class. She has her hair done and gets manicures in the on-site beauty parlor. She looks fantastic!
The environment is very gracious and comfortable, and the activities help make each day fun. But the most important thing by far is the staff at Highgate. That is something you cannot judge by driving by or even on an initial tour.
It is the quality and the attitude of the staff that sets Highgate apart. They are part of a family. Positive, friendly, patient and upbeat. They genuinely like the members of this much blessed community and care deeply about their well-being. Highgate is a warm and friendly group of people, young and old, with an attitude that says, "Welcome, please join us, and have a wonderful day!"
- Lynn Johnson McCown
Such Care and Compassion
To the staff at Highgate and the Homestead Unit:
We want to thank you all again for the care and compassion that you gave to our wife and mother, Dorothy during the four years as a resident in the Homestead Unit.
It was a difficult time when we realized that she could no longer remain at home. We needed extra assistance as her dementia progressed. We were lucky to find Highgate, as it turned out to be the best place for her to receive the care she needed. The staff truly cared about her and our family.
Every employee made us feel welcome and we were comforted in knowing that Dottie was well cared for and cared about.
We understand the challenges associated with dementia and appreciate the caregivers of the Homestead Unit. Thank you for the time you spent with Dottie in making her feel comforted and secure. You will always have a special place in our hearts.
We thank you all and will miss you.
-Tom, Sue and Peter Sailor
Thanks for making my birthday special
Brent and all,
Thank you for making my birthday special by eating in the private dining room. I had my table mates join me: Emma, Jane, Betty and my daughter Marsha. We all had a great time and really enjoyed it! The cake was superb!
Helped navigate through a challenging situation
Megan, I hope this email finds you and your family healthy and safe. This is a long overdue thank you for helping with my sister-in-law, Julie. We really were at a loss with where to go with her as she was being discharged from Tower Health in Reading. You and Savanna were a godsend for our family, and helped us navigate through a very new, complicated, and challenging situation. With the arrival of corona virus, and all of the chaos that's ensued, it's taken me far too long to look back to how you and your staff were so accommodating and helpful to our family. I can't thank you enough. Take care and best wishes to everyone at Highgate.
Always, but especially during COVID, all staff have made everything so much easier and safe for the residents. Jill in nursing makes life so much better and goes above and beyond the call of duty. In activities, without Elaine, Amanda and Kathleen, this place would not run as smooth to keep the residents occupies. I miss bingo and look forward to sitting with all my friends again and religious services resuming. I want to give much needed credit to food services department for doing a great job not only with preparing great meals but ensuring meals are delivered timely. All staff here are spectacular!
Responsive and good
My stay at Highgate Paoli Pointe has been very good for the most part. Staff is very responsive and aides are very good. Elaine in activities does a good job relaying information to the residents and keeping us up to date. I enjoy spending time and playing rubik's cube with the other residents. The food is pretty good too.
Feel at home
I moved in here in July with my service dog Sarah and I could not be happier. The staff have gone out of their way to make sure that we feel at home. Sarah is very comfortable here she's made friends with many of the staff. The food it's pretty good and everybody that I've met like it here making friends with the other residence is difficult with the COVID-19 restrictions. The nursing staff is excellent they care you're quick to serve and our friendly. The whole property is being renovated as materials become available.
Great partner with our family
My mother has been at Highgate for two years now as we were looking for a residence that would take Medicaid for her near future. But just as importantly would be a home that we could trust for her well-being as her memory sadly continues to diminish. Highgate has been a great partner with our family for my mother’s care! The flexibility, the care, the communication and peace of mind has been indispensable to us in this season of her life.
- Jonathan E.
Enjoying my stay
My stay at Highgate at Paoli Pointe has been very good so far. Staff is very responsive and aides are very good. Activities department does a good job relaying information to the residents and keeping us up to date. I enjoy spending time and playing rubik's cube with other residents. Food is pretty good!
- Sam R.
Always but especially during COVID, all staff have made everything so much easier and safe for the residents. Jill in nursing makes life so much better and goes above and beyond the call of duty. In activities, without Elaine, Amanda and Kathleen, this place would not run as smooth to keep the residents occupied. I miss bingo and look forward to seeing all my friends again and religious services resuming. I want to give much needed credit to food services department for doing a great job not only with preparing great meals but ensuring meals are delivered timely. All staff are spectacular!
- Carol V.
Going above and beyond
I wanted to give a shout out to Susan/Elaine for really helping and making my mom feel loved. I am not there and it is so hard, but I know they go above and beyond and I greatly appreciate it! I can’t wait until I can come and see her next week. I also will be looking forward to volunteering and helping with Activities once everything opens up.
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