Heritage Center - Ratings

Heritage Center - MD
3.6out of 5 - 106 Customer Satisfaction Ratings

7232 German Hill Rd., Baltimore, MD 21222

3.6Overall Rating

Sep 11, 2020

Additional comments you would like the Center team to know?
No. If they could have more staff during the weekend, Saturday and Sunday.

Jul 09, 2020

Additional comments you would like the Center team to know?
They have excellent care and they took good care of me. The nurses were great including the PT people.

Oct 23, 2020

Additional comments you would like the Center team to know?
They're were  good to me.

Sep 22, 2020

Additional comments you would like the Center team to know?
I thank them all.

Sep 10, 2020

Additional comments you would like the Center team to know?
He loves the place. Everybody was excellent. The staff was good.

Aug 19, 2020

Additional comments you would like the Center team to know?
Most of their employees were very pleasant and courteous.  

Aug 18, 2020

Additional comments you would like the Center team to know?
They did a really good job.

May 06, 2020

Additional comments you would like the Center team to know?
Everything was good except for the food.

Apr 30, 2020

Additional comments you would like the Center team to know?
My mom was treated very well even whenshe got the covid-19.  They did a very good job. They were pleasant and very nice people. The physical therapist was great with her even with the covid. They went in with her masked up. They physically handled her and worked her out and did what they were supposed to do. They did their job.  The aids were ok.

Apr 02, 2020

Additional comments you would like the Center team to know?
The food is always cold.

Dec 13, 2019

Additional comments you would like the Center team to know?
We are very pleased with everything.

Dec 11, 2019

Additional comments you would like the Center team to know?
I really miss them all.

Nov 23, 2019

Additional comments you would like the Center team to know?
 The staff and all like the rehab people and the nurses were great. 

Nov 15, 2019

Additional comments you would like the Center team to know?
The heater did not work well. 

Oct 09, 2019

Additional comments you would like the Center team to know?
The food could be improved. 

Sep 24, 2019

Additional comments you would like the Center team to know?
Everything was okay.

Sep 17, 2019

Additional comments you would like the Center team to know?
The OT and PT staff were excellent.