Heritage Hall South - Ratings

Heritage Hall South
4.4out of 5 - 73 Customer Satisfaction Ratings

65 Cooper Street, Agawam, MA 01001

4.4Overall Rating

Feb 10, 2021

Additional comments you would like the Center team to know?
I thought that the people who did the rehabilitation for my leg did a great job. I thought the people who took care of me in my room did a fabulous job. I liked it.

Jan 28, 2021

Additional comments you would like the Center team to know?
I would recommend this place.

Jan 27, 2021

Additional comments you would like the Center team to know?
The food they serve was not to his liking. That's it.

Jan 21, 2021

Additional comments you would like the Center team to know?
They seem to be all caring and friendly. Every time I call them, they were very accommodating.

Jan 13, 2021

Additional comments you would like the Center team to know?
They treated me well.

Dec 14, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
The Activities Director has been wonderful in encouraging, communicating and with zoom calls.

Dec 10, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I really appreciate everything they do for my uncle. I don't have any complaints.

Dec 08, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I think the activity's director does an excellent job and also the financial manager. This is not a normal time. It's been 9 months of no visits and everybody is doing the best they can.

Nov 04, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No. I know it's good over there. I like the people over there.

Oct 16, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They have done remarkable things that I never thought it would be possible. They had an exceptional care.

May 27, 2020

Additional comments you would like the Center team to know?
They have good service and stuff, but the food was not my favorite.

May 11, 2020

Additional comments you would like the Center team to know?
They were wonderful there and they took good care of him.

Mar 30, 2020

Additional comments you would like the Center team to know?
No.

Mar 09, 2020

Additional comments you would like the Center team to know?
Everything they did was heart-corrected and everything they did was corrected to make things better in my life. It was a plus for me all the way through.

Mar 03, 2020

Additional comments you would like the Center team to know?
No, everyone was great and I appreciate that they did.

Jan 15, 2020

Additional comments you would like the Center team to know?
They did an excellent job and I was very please.

Nov 18, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
My brother is really happy there.

Oct 17, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
The food was terrible. She would only have oatmeal for breakfast, and the rest of the time, I bring in food for her.

Sep 05, 2019

Please use the space below for any comments, suggestions, or concerns.
I would love to have more pizza.

Sep 05, 2019

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The Heritage Hall South nursing home provides the tremendous medical and health care anyone would ever ask for. I would never want to be anywhere else but here.

Sep 05, 2019

Please use the space below for any comments, suggestions, or concerns.
Staff is attentive and asks what else can be done. I have no problems. They are good.

Sep 05, 2019

Please use the space below for any comments, suggestions, or concerns.
I'm very happy here.

Sep 05, 2019

Please use the space below for any comments, suggestions, or concerns.
The majority of the staff are excellent. There are a few that are lacking in personal skill.