Coronavirus UpdateView All Updates
Dear Family and Friends,
We understand the huge toll that separation has taken on our residents and families. We are excited to announce that our Genesis-affiliated Centers will now allow indoor visitation at all times and for all residents (regardless of vaccination status), with the exception of the three scenarios listed below. CMS, the federal agency that regulates nursing centers, has updated its visitation guidance due to high resident vaccination rates and a drop in COVID-19 cases around the country. read more
Harris Hill Center
20 Maitland Street, Concord, NH 03301
Harris Hill Center is conveniently situated minutes from the State House in downtown Concord, New Hampshire and has been serving the Capital City for over 50 years. Surrounded by natural beauty and New England hospitality, Harris Hill Center stands out with progressive services including a ShortStay Rehabilitation Unit for patients needing additional rehabilitative care or continued medical management after a hospital stay. In addition, we provide exceptional LongTerm Care to our residents and take pride in the meticulous attention we give to meet our patients' and residents' individual goals and preferences.
1 of 7
- ShortStay care
- LongTerm care
- Palliative care
- Rehabilitation therapy
- Physical therapy
- Occupational therapy
- Speech therapy
- Orthopedic Rehabilitation - including joint replacement, injuries and amputation
- Attending Physicians
- Registered Nurses
- IV Therapy
- Colostomy care
- Dementia care
- Dental care
- Personal care
- Pet therapy
- Podiatry care
- Wound care
- Hospice care
- Pain management
- Case management
- Dietary and nutrition needs management
- Discharge planning
- Individual treatment plans
- Heparin therapy
- Medication management
- Cultural, educational, religious and social activities
- Recreation activities
- Interpreter services
- Vitality to You
- Private and Semi-Private Rooms
- Private bathroom
- Fully air conditioned
- Individual climate control
- Activity room
- Beautiful Garden(s) / Courtyard(s)
- Conveniently Located
- Beauty Salon / Barber Services
- Cable Television
- Comfortable common and lounge areas to gather with friends and family
- Dining Room
- In-room dining options
- Restaurant-Style Dining
- Alarm system to aid in the security of residents with cognitive deficits
- Complimentary laundry facility on-site
- Computer with internet access
- Laundry facility on-site
- Mail and Newspaper Service
- Pharmaceutical delivery service
- Phone service
- Wireless Internet
- Smoke free environment
Lauren WhiteCenter Executive Director
Lauren has worked for Genesis since 2014. She started as a Licensed Nursing Assistant at Mineral Springs in North Conway, NH. Lauren worked while she was completing her bachelors degree in Healthcare Administration as well as a degree in Criminology at Stonehill College. Upon graduation she transferred to Bedford Hills Center as the Medical Records Coordinator. She then transitioned from Medical Records to Scheduling Manager, and eventually to Administrator in Training. Lauren relocated to Vermont to become the Administrator at Saint Albans Health and Rehab, where she was for a year. She is happy to be back in my home state of New Hampshire! In her free time she enjoy reading, skiing, and spending time with family and friends.
Dr. Amy MartelMedical Director
Dr. Martel is a NH native. She attended St Anselm College, Dartmouth Medical School and completed her residency at the NH Dartmouth Family Practice Residency in Concord. She joined Concord Family Medicine in 2005 and has been a Medical Director since 2014. She lives locally with her husband and 2 daughters. Safety is Dr. Martel's top priority. She is proud to welcome patients to Harris Hill Center and is always willing to speak with current or prospective patients at 603-224-1319.
Ludovic Duffroy, APRNNurse Practitioner
Ludo has been working at Harris Hill since 2016. With over a decade of long-term care experience, he started his career at our sister facility Ridgewood Center in Bedford, NH in 2006 as a registered nurse on their skilled unit. He obtained his nurse practitioner degree from Walden University with a specialty in adult-gerontology in 2016. In 2019, he was promoted Clinical Team Leader. Ludo is dedicated to providing high quality care to his patients as well as playing an integral role in developing and fostering a comprehensive and collaborative working environment.
Tabitha Dowd, RN, MSN, EMC, SOLCCenter Nurse Executive
Tabitha comes to us with over a decade of experience developing the next generation of quality clinicians through process improvement & resource forecasting allocation. Tabitha obtained her Master of Science Degree in Nursing Administration and Financial Leadership from Florida Atlantic University. She holds certifications in Executive Management, Strategic Organizational Leadership, and Lean Six Sigma in Healthcare. Tabitha has shaped the scope of nursing practice through her service on the Professional Healthcare Advisory Board for American Nurse Association and National Hospice and Palliative Care Organization, as a member of the New Hampshire Nurse association Bylaw Committee and as an Advisory Board Member for Homecare Technology Association of America. In her free time, Tabitha continues her advocacy for evolving information technology, mobility, big data analytics and iOT-based devices to aid with the management of patient care and engagement.
Chrissy AvilaAdmissions Director
Chrissy has over 20 years of experience in working in healthcare. Chrissy began her journey with Genesis in January of 2000 as a LNA. She then transferred in to Recreation and became the Recreation Director at one of our sister centers Mountain Ridge for 15 years. In 2017 she was given the opportunity to train as a admissions back up there and she fell in love with it. In May of 2019 she joined the team at Lafayette Center as the Admission’s Coordinator. In February of 2020 she joined the team at Harris Hill and began a new chapter in her career as the Director of Marketing and Admissions. She is very excited to continue to grow in her new role. Chrissy strives to show each patient and their families the love and compassion they deserve. She is very happy to be part of a caring team here at Harris Hill.
Michelle AdamsRehabilitation Program Director
Michelle received her Bachelor's degree from University of New Hampshire and her Master's degree from MGH Institute of Health Professions in Speech Language Pathology. She started working for Genesis as a Rehab Tech back in 2004. In 2007, she transitioned to the role of Speech Therapist and in 2011 she assumed the role of the Director of Rehab. Michelle joined the team at Harris Hill as Rehabilitation Director in 2015. She specializes in treatment of dysphagia, language deficits and cognition retraining.
To All Harris Hill Team Members,
On behalf of my family, my sister and I would like to thank you for all of your compassion and team work in the care of my mother Angela. Harris Hill was recommended to us by another nurse who assured us that it was "more like home" than any facility she had been in as a hospice nurse. We had to trust in her recommendation as we had nothing but faith to go on during a very tumultuous time in our lives as a family. The transition was difficult but with your love, compassion and dedication it came to be called home by my mother. During her visits to our home she would get tired and ask us to, "take me home." As nurses, my sister and I both recognize the dedication it takes to help residents feel the sense of belonging, security and love that is required to elicit that feeling to residents and their family members and you folks do it very well. We are just so thankful that I fear that a letter or a card cannot do justice to represent the true depth of our thanks to you. During our mother's last few days here my family sat at her bedside listening and watching the evidence of team work both in the care of my mother and the other residents. So, my hope is that you feel and are proud of the love and support you bring to the Harris Hill family every day. They/we are truly blessed to have you in our lives.
There is a phrase; It takes a village to raise a child. It takes a village to provide all the care required for someone with ALS. When I came in to clean out my loved ones room after he passed, I started seeing the staff members who have become family. Those people who answered our questions over and over again, called us with information, hugged us when we needed a hug, reassured us that it was okay to be tired. They had discretion in times we needed to express frustrations. How does one say thank you? The words fail me. So I leave with you my immense gratitude for what you do every day, for all the people that pass through your doors in need of care and compassion. The patient comes with not only his needs, but the family comes with them! Thank you.
I would highly recommend!
Everyone at this facility has been so communicative and involved- My father has been there since 3/11/19 trying to recover from a CVA that occurred at the end of January. I live in AZ and not only does the distance impose all kinds of problems, I've had poor communication experiences with his rehab hospital. Everyone at Harris Hill- from his case manager Mary-Ellen, to the Rehab director, Michelle, to the Transition Coordinator, Sherry and the Unit Clerk, Susan- has been 100% involved with every aspect of my dad's care as well as made it a point to avail themselves to my inane questions and requests- I would highly recommend this facility if anyone were in need of a place to reside in or even go for intensive rehab after any catastrophic ailment- you will be VERY well taken care of!
-Robin C. (daughter of patient)
Comforting quality care
To Harris Hill Center: I arrived here via Concord Hospital and my home 3 weeks ago. My stay here has been satisfying, helping me get back to my usual self, doing things in a normal way. The food has been good quality. The nurses and aids have been extremely good! It’s comforting to know it’s like this here in case a loved one of mine needs therapy.
Enjoyed Physical Therapy
Everyone was nice. Enjoyed going to physical therapy to work out. Food was good. Would recommend this place!
My stay here has been very beneficial to me as well as my family. I have Improved so much and look forward to improving more. The staff were outstanding and so helpful. I was much pleasure to be here and I will miss all the staff. My poodle Kiki just loved visiting here also. The patients loved her.
Letter from family member of a resident:
I hope this note finds you well and that things at Harris Hill Center are returning to a more ‘normal’ routine for you all. It’s hard to believe it is already mid-March. The dust has settled a bit for us here and I have had some time to reflect on the past year. Whew, what a year! I think back to the situation my family was in a year ago and how the team at HHC supported us through it. I wanted to take a moment to again express my heartfelt appreciation for everything you and your team did for Mom and Dad (Joe & Marion K.), as well as for me, during the many months they were in your care.
Our paths crossed during one of the most difficult times for my family (amid a Guardianship process) as well as one of the craziest times in the World with Covid-19. It all collided at once. I can’t say enough positive things about you and your team and the way you handled both challenges. You all have always been so professional and gracious with regard to ‘normalizing’ our family circumstances to help me feel less stressed, but I know that caring for our family certainly came with its unique set of dynamics! I especially wanted to give a special shout out to Sherry and Mary-Ellen, who both were there for us from the beginning in January 2020 when Mom arrived on the skilled care floor to recover from a dangerous event that had happened at their home. Things were in such a state of chaos at that point with Dad being at home with his own mental and physical decline happening. (I am certain they fielded a record breaking number of telephone calls from Dad, both during that time he was still at home and then when he became a resident! Lol) They both were also so wonderful to me, supporting me through many tearful conversations and taking the time to call or e-mail me an update of how Mom and Dad were that day and to highlight a positive moment. Right down to the very last day with being so supportive during Mom and Dad’s transition to Rockingham when I could not be there to assist. Mary-Ellen and Sherry are truly brilliant professionals, but more importantly, they are extraordinary people. I am so grateful to them for everything.
I also wanted to express my gratitude for the incredible job you did with managing the Covid19 crisis. Your team has so much to be proud of with the work you did to keep our loved ones safe. Your leadership was spot on, Lauren. The open communication and your calm, positive manner were such a blessing to us families during such a stressful time. Thank you for taking the time to host those daily Zoom calls. Having that direct connection to what was happening on the ‘inside’ was so helpful. I can’t even fathom how exhausted you must have been during that time, but you were always on top of keeping us updated on the ever changing information and patiently answered our questions. Seeing your smiling eyes (masked smile) and hearing your confident determination to protect our loved ones was so reassuring. Thank you for that.
The amazing care and compassion you all bestow on your residents every day is amazing. I am so appreciative to the entire team…from nursing, rehab, recreation, nutrition, maintenance and reception. There are so many individuals to thank…a few that I had regular contact with are Rese, Manny, Angie, Tracy, Theresa, Pamela, Tabitha, Chrissy, Marisa. Everyone was always so patient and kind. Dad is one tough customer and despite being frustrated with his situation, he always had compliments to share about how the HHC ‘people are so nice’, ‘the food is delicious’ and ‘the place is so clean’. I so very much appreciate that both he and Mom were always treated with kindness, compassion and respect while balancing their safety and care needs.
Dad and Mom are settled in at Rockingham. This has simplified managing their care for Sheila, their Guardian, and they are only 20 minutes from my home. We remain hopeful that their proximity to my brother’s family will encourage a visit once that can happen safely again. The staff at Rockingham are nice, but I have to say I very much miss our HHC family. You all will always have a special place in my heart and I will never forget your kindness, compassion and support for our family.
I would love to share our positive experience at HHC with Genesis if you could share the appropriate person or e-mail to send to. If you are able to share my message directly, please feel free to do so.
In gratitude for the dedicated work you do.
Warmest wishes and stay well,
- Carolyn O.
Find a Location
We understand that finding the right care for your loved one can be difficult. Now you can Chat live with an admissions specialist regarding your unique needs!