Harrington Court - Ratings

Harrington Court
4.2out of 5 - 107 Customer Satisfaction Ratings

59 Harrington Court, Colchester, CT 06415

4.2Overall Rating

Dec 14, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I would commend them for doing a great job in managing this pandemic. They were very informative and professional.

Dec 10, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They've been wonderful to her. I know she's in perfect hands.

Feb 04, 2020

What did you like best about your stay? What did we do well?
I was in great need of rest upon arrival and requested a private room. I never had a roommate and I eventually had a private room. Comfortable environment, some especially compassionate nurses and PCA's took care of me. My wishes were respected and my family was able to be around me daily.

Nov 12, 2019

What did you like best about your stay? What did we do well?
The physical therapy/occupational therapy. Staff is exceptional: 1. Clear direction. 2. Compassionate, caring staff. 3. Excellent ability to accommodate needs.

Oct 21, 2019

What did you like best about your stay? What did we do well?
was able to assist me in my time of need. Made me feel like family

Oct 16, 2019

What did you like best about your stay? What did we do well?
Everything was done in the best way to help me return to good health.
What did you like least about your stay? What could we improve?
Everything was fine.

Oct 10, 2019

What did you like best about your stay? What did we do well?
Physical Therapy was excellent. Food was very good.

Oct 02, 2019

What did you like best about your stay? What did we do well?
Housekeeping staff, Nurses, LPN, RN Dietary staff, Secretary, Patient care techs.,Therapists PT OT, Office staff, business staff cleanliness-nice rooms no smell at all, outdoor courtyard, front desk receptionist, med nurse. ALL

Sep 13, 2019

What did you like best about your stay? What did we do well?
The nursing was great and on the ball. Food was excellent.

Dec 28, 2020

What did you like best about your stay? What did we do well?
Cared about me as an individual.
What did you like least about your stay? What could we improve?
Food

Nov 25, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
The food. The taste is bland. Either burnt rolls or flattened out toast. It is the preparation and the taste which really lacks.

Nov 19, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I do not have electronic devices, so they have to call me on the telephone. I don't always know the most recent things that are going on. I have nobody to speak to directly in there. When I get somebody, they're very good about giving me some information eventually, but it's clearly not part of their usual job.

Oct 27, 2020

What did you like best about your stay? What did we do well?
The nurses and CNA's that treated me were about the best. Your food that should have been hot would have been much better if it were.

Oct 21, 2020

What did you like best about your stay? What did we do well?
My mom's rehab at Harrington Court was OK. The staff was good but my mom could not advocate herself and was after left alone in her room. There were times she wanted Kleenex, a soda or water and I worried she was not able to get what she needed. I received no day to day reports, just weekly.

Oct 21, 2020

What did you like best about your stay? What did we do well?
My therapists were very understanding 

Oct 16, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I think that they've been doing excellent. Considering that they've kept the CoVid out of home for quite a while and they did a great job. They were concern with us. so they kept us safe as well. And when it was safe, they allowed my husband and I to go and visit my Mother.

Oct 16, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
My mother is difficult to get along with, so the thing is she is becoming sweeter and friendlier than when she was first in there. She didn't want to be there, but now she's comfortable.

Sep 23, 2020

What did you like best about your stay? What did we do well?
Attitude of the therapist. Technical of the therapist.

Aug 03, 2020

What did you like best about your stay? What did we do well?
The responsiveness of the evening and night nursing staff and assistants when I needed help. This was less existent with the day staff. The majority of staff and therapists were friendly, courteous and helpful. It would've been helpful to be told that each person was only allowed the walk in one's room only.

Jul 23, 2020

What did you like best about your stay? What did we do well?
The dining experience was very good. Good variety. Good portions. Good menu.

Apr 29, 2020

What did you like best about your stay? What did we do well?
You have a wonderful and caring team.
What did you like least about your stay? What could we improve?
Menu choices did not get to kitchen.

Apr 24, 2020

What did you like best about your stay? What did we do well?
The reason I went to your facility was "pulmonary" and I felt they did their best and I felt I learned a lot from the entire therapy [illegible]
What did you like least about your stay? What could we improve?
Was not a good time to be to critical under the circumstances. I got there Feb. 29 to, left April 3. I felt my call light on several occasions it took longer than normal to get someone to answer 

Feb 25, 2020

What did you like best about your stay? What did we do well?
Excellent at controlling pain and bringing comfort.
What did you like least about your stay? What could we improve?
One nurse was excellent. Overall it was the best home to rehab in after staying in four over the past 20 years. 1. Harrington Court (Best) 

Feb 07, 2020

What did you like best about your stay? What did we do well?
I liked the aides on first and second and one aide on third shift.

Jan 08, 2020

What did you like best about your stay? What did we do well?
Michelin is superb at her job. So caring and able to get people to do what they need to do. Staff was excellent. Physical Therapy and Occupational Therapy and speech did great in explaining the value of what therapy involved.

Jan 03, 2020

What did you like best about your stay? What did we do well?
Therapy and my roommates company. Certified Nursing Assistants in the morning did a wonderful job helping me wash up.

Jan 03, 2020

What did you like best about your stay? What did we do well?
The country kitchen was a good escape from the room. The 'Happy Hour' was fun and music just by 'Rambling Dan Stereo' was a boost as I love music!

Dec 19, 2019

What did you like best about your stay? What did we do well?
Stephanie was very helpful (social worker) Therapists were all wonderful.

Dec 13, 2019

What did you like best about your stay? What did we do well?
Friendly help of workers.
What did you like least about your stay? What could we improve?
 The girls did not let the dust stay on their shoes. They were always on the go and helping each other when needed.

Dec 10, 2019

What did you like best about your stay? What did we do well?
Everyone listen to what I wanted.

Nov 27, 2019

What did you like best about your stay? What did we do well?
Everything went well. No problems with anybody.

Nov 14, 2019

What did you like best about your stay? What did we do well?
Food.

Oct 29, 2019

What did you like least about your stay? What could we improve?
The regular staff was always cheerful. Always wanting to help. Made me feel safe. Most employees went above and beyond what care I was expecting. 

Oct 16, 2019

What did you like best about your stay? What did we do well?
My roommate was my best experience. We became friends. 1st lunch wed. 7-10. Her family has made me feel, Welcomed When asked for something, it was brought shortly.
What did you like least about your stay? What could we improve?
Coffee was not provided before breakfast. There should be a coffeemaker on each floor.

Oct 02, 2019

What did you like best about your stay? What did we do well?
I Liked that some of the staff showed great compassion. The ability to get out into the courtyard was so helpful for my mental health. And the OT and PT people were amazingly knowledgeable and supportive as were many of the Aides.

Sep 06, 2019

What did you like best about your stay? What did we do well?
Friendliness of staff, aides are very helpful. Nurses are tops. Food improved in much.
What did you like least about your stay? What could we improve?
T.V needs updating - having your roommates' sound from T.V. While watching your program is ridiculous - there should be earphone in some type of improvement.

Sep 04, 2019

What did you like best about your stay? What did we do well?
I was thrilled that I chose Harrington Court for Rehab. Almost everyone had a smile. The Nursing staff and CNA'S are wonderful! The Housecleaning staff were awesome. Thank you all so much. The physical therapy department was exceptional. When I left I knew what to do to help myself. When the home visiting agency came in I didn't need the OT part. PT will come more when I can attempt the stairs. So a special thank you to all the great staff in PT. I could not be where I am today without your help.

Sep 03, 2019

What did you like best about your stay? What did we do well?
The staff was great- very compassionate and helpful. The place was spotless. I expected odors but there were none. I was released much sooner than I expected and it was great to go home.

Sep 03, 2019

What did you like best about your stay? What did we do well?
The Therapists.
What did you like least about your stay? What could we improve?
Nothing.