Harbor Hill Center - Ratings

Harbor Hill
4.4out of 5 - 69 Customer Satisfaction Ratings

2 Footbridge Road, Belfast, ME 04915

4.4Overall Rating

Feb 08, 2021

Additional comments you would like the Center team to know?
They were very accommodating. The staff were there when you need them. They went above and beyond.

Oct 16, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They stay in contact with me directly all the time. They are easy to work with. They do everything to make things happen when I'm not in the area. They keep me updated on everything.

Oct 15, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
It has been a good spot for her. They are always on top in doing everything. We are very happy.

Oct 01, 2020

Please use the space below for any comments, suggestions, or concerns
It's a nice facility.

Jul 15, 2020

Additional comments you would like the Center team to know?
I think the whole staff down there was totally professional, the very best facility I've ever seen.

Apr 23, 2020

Additional comments you would like the Center team to know?
Everyone is exemplary. I was well handled, they treated me with respect and they were very compassionate. They were pleasant and always professional. I feel safe and secured when I was there.

Feb 03, 2020

Additional comments you would like the Center team to know?
It wasn't a bad experience. If you have to be away from home, that's the place to be.

Dec 27, 2019

Additional comments you would like the Center team to know?
The food and the care was nice.

Sep 26, 2019

Additional comments you would like the Center team to know?
Thank you so much for the compassion and care.

Sep 17, 2019

Additional comments you would like the Center team to know?
They were very good, so I was very satisfied.

Dec 09, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I'm very pleased with what they're doing.

Dec 09, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
The staff overall is very kind and loving towards my mom. I just wish that there's more fresh vegetables and fruits for everybody.

Dec 08, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
The medical director and doctors are wonderful.

May 29, 2020

Additional comments you would like the Center team to know?
They were good people.

May 12, 2020

Additional comments you would like the Center team to know?
For a rehab place they didn't do anything. They just walked with me for a couple times. I don't know what kind of rehab that was but that's why I left there early.

May 08, 2020

Additional comments you would like the Center team to know?
I think they did a good job. Just keep up doing the good work they're doing.

Mar 31, 2020

Additional comments you would like the Center team to know?
All around, they were very good in what they did.

Nov 12, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
None

Oct 28, 2019

Additional comments you would like the Center team to know?
They don't know how to cook vegetables. Normally, the food was quite good, but the broccoli and Brussels sprouts were terrible. Pass that on to the cook. I had a really good care. They're very nice and I appreciated that they helped me in my recovery.

Oct 26, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
They are understaffed and that is the reason why I didn't give high ratings.

Oct 18, 2019

Additional comments you would like the Center team to know?
I would not go back. I thought the physical therapy people were pretty good and the people who got you up and put you down did their job. I don't think there was a lot of compassion there. I thought it was like a factory.

Oct 17, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
They should have more fresh fruits and vegetables. There is a lack of communication between the staff and me on what's going on about concerns that are happening to my mother. That's it.

Oct 15, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
They are short staffed as sometimes it takes time for them to get her to the bathroom.

Oct 10, 2019

Additional comments you would like the Center team to know?
None

Sep 24, 2019

Additional comments you would like the Center team to know?
They were hardworking and passionate but they are understaff. I'm comfortable there.

Aug 30, 2019

Additional comments you would like the Center team to know?
No, thank you.