Harbor Hill Center - Ratings

Additional comments you would like the Center team to know?
They were very accommodating. The staff were there when you need them. They went above and beyond.

Do you have any comments, suggestions or concerns you'd like to tell me?
They stay in contact with me directly all the time. They are easy to work with. They do everything to make things happen when I'm not in the area. They keep me updated on everything.

Do you have any comments, suggestions or concerns you'd like to tell me?
It has been a good spot for her. They are always on top in doing everything. We are very happy.

Please use the space below for any comments, suggestions, or concerns
It's a nice facility.

Additional comments you would like the Center team to know?
I think the whole staff down there was totally professional, the very best facility I've ever seen.

Additional comments you would like the Center team to know?
Everyone is exemplary. I was well handled, they treated me with respect and they were very compassionate. They were pleasant and always professional. I feel safe and secured when I was there.

Additional comments you would like the Center team to know?
It wasn't a bad experience. If you have to be away from home, that's the place to be.

Additional comments you would like the Center team to know?
The food and the care was nice.

Additional comments you would like the Center team to know?
Thank you so much for the compassion and care.

Additional comments you would like the Center team to know?
They were very good, so I was very satisfied.

Do you have any comments, suggestions or concerns you'd like to tell me?
I'm very pleased with what they're doing.

Do you have any comments, suggestions or concerns you'd like to tell me?
The staff overall is very kind and loving towards my mom. I just wish that there's more fresh vegetables and fruits for everybody.

Do you have any comments, suggestions or concerns you'd like to tell me?
The medical director and doctors are wonderful.

Additional comments you would like the Center team to know?
They were good people.

Additional comments you would like the Center team to know?
For a rehab place they didn't do anything. They just walked with me for a couple times. I don't know what kind of rehab that was but that's why I left there early.

Additional comments you would like the Center team to know?
I think they did a good job. Just keep up doing the good work they're doing.

Additional comments you would like the Center team to know?
All around, they were very good in what they did.

Do you have any comments, suggestions or concerns you'd like to tell me?
None

Additional comments you would like the Center team to know?
They don't know how to cook vegetables. Normally, the food was quite good, but the broccoli and Brussels sprouts were terrible. Pass that on to the cook. I had a really good care. They're very nice and I appreciated that they helped me in my recovery.

Do you have any comments, suggestions or concerns you'd like to tell me?
They are understaffed and that is the reason why I didn't give high ratings.

Additional comments you would like the Center team to know?
I would not go back. I thought the physical therapy people were pretty good and the people who got you up and put you down did their job. I don't think there was a lot of compassion there. I thought it was like a factory.

Do you have any comments, suggestions or concerns you'd like to tell me?
They should have more fresh fruits and vegetables. There is a lack of communication between the staff and me on what's going on about concerns that are happening to my mother. That's it.

Do you have any comments, suggestions or concerns you'd like to tell me?
They are short staffed as sometimes it takes time for them to get her to the bathroom.

Additional comments you would like the Center team to know?
None

Additional comments you would like the Center team to know?
They were hardworking and passionate but they are understaff. I'm comfortable there.

Additional comments you would like the Center team to know?
No, thank you.