Hackett Hill Center

Hackett Hill Center Recognized with 2024 AHCA/NCAL Silver National Quality Award


Manchester, New HampshireHackett Hill Center, a skilled nursing and rehabilitation center in Manchester, NH, has been recognized as a 2024 Silver – Achievement in Quality Award recipient by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The award is the second of three distinctions possible through the AHCA/NCAL National Quality Award Program, which recognizes organizations that meet progressively rigorous standards of performance to further improve the lives of residents and staff in long term care.

"Earning the Silver award is an incredible honor for the Hackett Hill team,” said Lauren Murray, Senior Vice President of Operations for Genesis. “This achievement underscores the Center’s dedication to enhancing the quality of care and services provided to patients and residents every day. We are proud of their progress and look forward to Hackett Hill continuing their journey towards excellence."

The National Quality Award Program has three progressive levels: Bronze, Silver, and Gold. At the Silver level, recipients have met the criteria for the Bronze award and can now move on to the final and most prestigious level of the program, the Gold – Excellence in Quality Award. Trained examiners review each application to determine if the center has met the demands of the criteria. 

"Earning the Silver award is no small feat, and Hackett Hill Center has demonstrated exceptional commitment to quality improvement,” said Cathy Bergland, AHCA/NCAL National Quality Award Board Chair. “This recognition is a clear reflection of their hard work and unwavering focus on delivering superior care and service to patients, residents and staff.”

The National Quality Awards will be presented during Delivering Solutions 24, the AHCA/NCAL Convention & Expo, October 6-9, 2024, in Orlando, Florida. ​

The 2024 National Quality Award Program is sponsored by AHCA/NCAL Associate Business Members: PharMerica, Prevail by First Quality, SnapCare, HealthCap, and MatrixCare.


Hackett Hill Center is a 70-bed skilled nursing facility now offering ACCELerate Skilled Nursing and Rehabilitation. ACCELerate is designed to help patients get back home as quickly as possible after a hospital stay. Hackett Hill has earned the Skilled Nursing Facility Heart Failure Certification offered by the American Heart Association®, the world’s leading voluntary organization focused on heart and brain health. Staff are dedicated to serving the medical and rehabilitation needs of individuals recovering from illness or injury. Hackett Hill accepts Medicare, Medicaid, and most private insurances. Hackett Hill Center is an AHCA Silver Quality Award Winner and a We Honor Veterans community partner! For additional information, visit https://www.genesishcc.com/hacketthill!

The American Health Care Association and National Center for Assisted Living (AHCA/NCAL) represent more than 14,000 non-profit and proprietary skilled nursing centers, assisted living communities, sub-acute centers, and homes for individuals with intellectual and developmental disabilities. By delivering solutions for quality care, AHCA/NCAL aims to improve the lives of the millions of frail, elderly and individuals with disabilities who receive long term or post-acute care in our member facilities each day. For more information, please visit www.ahcancal.org.