Grandview Center Receives Reputation’s 800 Award for Best-In-Class Brand Reputation2/7/2024
Recognized by Reputation for using consumer feedback to deliver on brand promise
Cumberland, RI – Grandview Center, a skilled nursing and rehabilitation facility located in Cumberland, RI, has been recognized by Reputation, a global leader in reputation performance management, with its 800 Award.
A top recognition for location-level businesses with best-in-class brand reputation, Reputation’s 800 Award highlights organizations that go above and beyond in delivering on brand promise by listening to and acting on feedback from their consumers.
“I am so proud of the entire Grandview team for their dedication to our patients, residents, and their families,” states Angela Hebert, Administrator of Grandview Center. “We take customer satisfaction information very seriously at Grandview Center as the health, safety, and comfort of our patients and residents are always our top priority.”
Locations that win the 800 Award consistently, collect, analyze and apply consumer feedback, utilizing it to make data-driven decisions.
“In a world where consumers are making purchasing decisions based on what they see and hear in their local communities and online, delivering on brand performance is more important than ever. Grandview Center has demonstrated its commitment to evolving alongside its customers by prioritizing their needs and taking action based on what they are saying across online reviews, rating pages and on social media,” said Liz Carter, Reputation’s Chief Marketing Officer. “On behalf of Reputation, I extend an enthusiastic congratulations to Grandview Center for its commitment to understanding consumer feedback and acting on it.”
To determine 800 Award honorees, Reputation pulls a list of the Reputation Scores for every business location on the Reputation platform. Those that are honored achieved a score of 800 or higher due to their focus on high customer satisfaction throughout the past year.
The Reputation Score is a proprietary tool that measures review sentiment, volume, spread, recency, response, and length, along with brand reach and health, social engagement, business listing accuracy and search impressions. For more information, please visit Reputation.com/800-award.
Grandview Center is a 72-bed skilled nursing facility located in Cumberland, Rhode Island. The Center is staffed with healthcare professionals who attend to a variety of patient needs including Short Stay Rehabilitation, Long Term Care, Respite Care, and Hospice Care. Physical, Occupational and Speech Therapy staff work closely with patients to help attain their highest level of functioning for a safe and successful transition home or to the most appropriate community setting. To learn more, visit www.genesishcc.com/grandview.
Reputation empowers location-based businesses to deliver on their brand promise by always knowing and acting on consumer feedback. Our platform streamlines management of online and local reputation performance, including listings and local search, reviews, social media and surveys. Reputation harnesses vast volumes of location-based data sourced across channels that result in actionable insights. Led by our proprietary Reputation Score, a real-time measurement of brand perception, executives are enabled to make precise, data-driven decisions at both corporate and local levels to maximize reputation performance and drive revenue. Backed by Marlin Equity Partners, Bessemer Ventures and Kleiner Perkins, Reputation empowers businesses to drive growth while deeply understanding consumer sentiment with feedback. Visit reputation.com to learn more.