Glenwood Center - Ratings

Glenwood Center
4.2out of 5 - 137 Customer Satisfaction Ratings

211 Ana Drive, Florence, AL 35630

4.2Overall Rating

Nov 25, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I'm pleased with everything considering the COVID and the lockdown. I'm happy since she's happy. She's settled in.

Oct 14, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
 I think they do a really good job, she is very happy there, she's settled in, she considers it her home. She is doing well there.

Jan 20, 2021

Additional comments you would like the Center team to know?
They were sloppy. They change sheets and diaper occasionally. The food was terrible. It was inedible and served cold.

Dec 18, 2020

Additional comments you would like the Center team to know?
No. I think they're doing the best they can with the covid.

Nov 12, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I think they've handled the Covid crisis really well. They've not had a huge outbreak. Overall I am extremely pleased with the place but she's in her room all the time with no activities. Sometimes I have trouble reaching them by phone. She fell once and she was taken to the hospital.

Oct 28, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They need to respond right away to his needs. I think they need to help him not to be demanding.

Oct 14, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No. I ask if they would bathe him everyday. He's 60 years old. He is a challenged adult, so I told them I would like them to bathe him everyday. He's not able to clean himself real good. And they have been doing that and I'm well pleased with it. They have really improved his hygiene.

Aug 19, 2020

Additional comments you would like the Center team to know?
All in all, it was okay.

Aug 14, 2020

Additional comments you would like the Center team to know?
We would definitely still choose Glenwood again if we got in a similar circumstance.

Jul 29, 2020

Additional comments you would like the Center team to know?
I have no complaints about them.

Jun 16, 2020

Additional comments you would like the Center team to know?
They were excellent.

Apr 30, 2020

Additional comments you would like the Center team to know?
I had a good experience there. They were really professional with me.

Apr 21, 2020

Additional comments you would like the Center team to know?
It was good.

Apr 20, 2020

Additional comments you would like the Center team to know?
They were very nice to me.

Mar 24, 2020

Additional comments you would like the Center team to know?
They were really professional. They did their job well.

Mar 06, 2020

Additional comments you would like the Center team to know?
I couldn't ask for anybody to treat me better. They were really good to me.

Feb 25, 2020

Additional comments you would like the Center team to know?
No, everything went very good for me.

Feb 20, 2020

Additional comments you would like the Center team to know?
They were very good to us when we were there.

Jan 08, 2020

Additional comments you would like the Center team to know?
They were nice to me . I did not have no problem with them.

Dec 27, 2019

Additional comments you would like the Center team to know?
I appreciate them taking care of him while I was in the hospital and he had a very good experience there and I think we would come back if we have to.

Dec 09, 2019

Additional comments you would like the Center team to know?
We appreciate everything they did for her.

Dec 06, 2019

Additional comments you would like the Center team to know?
They went out of their way to be nice and helpful.

Nov 21, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I'm very happy with the way that she is treated and her care.

Nov 21, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
It was just a great place. They were really good to my son so I would really recommend it.

Oct 30, 2019

Additional comments you would like the Center team to know?
They were very good and very nice.

Oct 22, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I appreciate the team helping my mother and seeing how they took good care to my mother very much.

Oct 17, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
It's very good and the place was very clean.

Sep 26, 2019

Additional comments you would like the Center team to know?
They did a really good job.

Sep 12, 2019

Additional comments you would like the Center team to know?
They did a good job and I would recommend them.