Glenville Center - Ratings

Glenville Center
4.3out of 5 - 49 Customer Satisfaction Ratings

111 Fairground Road, Glenville, WV 26351-1388

4.3Overall Rating

Dec 21, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I am very pleased. I will highly recommend Genesis to others.

Dec 04, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They're outstanding. The staff, they are above any I've worked with. They are very professional. They care about anything having to do with the residents. There is nothing bad I can say about them. The care he has received down there has surpassed all of them.

Nov 19, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
It's a fabulous facility with great people. They truly care.

Oct 14, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No. I'm just happy that they're there. Like what I said, My parents were there, they were very polite when they both died. I mean it was just like one big family. They never left my side. They were with me constantly on and on. So I have nothing bad to say about the nursing home like I said. Every once in a while, nursing home gets a complement there like kind of snooty and I think that they're in for the money and not the patient. But I always keep that cleared up too if I see that.

Apr 22, 2020

What did you like best about your stay? What did we do well?
Everyone treated me nice and was friendly. Give credit to kitchen staff on food and before meal came around with coffee/hot chocolate. Staff 1st/2nd shift great workers. "my opinion only" they deserve every penny they make. Special thanks: "Robin" was very good to me when i arrived. I needed help.

Dec 21, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I guess they do pretty good because of Corona Virus.

Nov 19, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They're worked to death so they need help whether it be a CNA or activities. I feel like every nursing home is understaffed. Julie is doing a great job. They really do the best that they can. I'm glad that they're pleasant. The only problem has been recently and I don't think they have any right now is travelling nurses and when they're travelling nurses they don't know the patient personally. It's like a business to them. They don't get personal with the family or anything. I've had good service since she's been there. I've had no harsh complaints. Genesis needs to appreciate the workers that they have in Glenville. I appreciate everything that the staff has done for mom these past years and has been doing now. There's never been anyone to my knowledge ever mistreat my mom ever since she's been there.

Oct 28, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No nott really.

Oct 28, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They're doing a great job. She's happy there.

Oct 15, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No.

Oct 14, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No.

Oct 14, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
None

Apr 10, 2020

What did you like best about your stay? What did we do well?
CNA's were great with care
What did you like least about your stay? What could we improve?
not totally crazy about the food

Mar 05, 2020

What did you like best about your stay? What did we do well?
took care of me

Oct 17, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I'm very impressed with the staff..