Estrella Center - Ratings

Estrella Center
4out of 5 - 181 Customer Satisfaction Ratings

350 East LaCanada, Avondale, AZ 85323-1643

4Overall Rating

Sep 02, 2020

Additional comments you would like the Center team to know?
The only thing I'm waiting on is I asked for her medical records and I haven't received those yet. I was really pleased with when the hospital was going to transfer there I got called right away. They kept me up-to-date.

Sep 01, 2020

Additional comments you would like the Center team to know?
The employees there were very nice. They help me back to reincorporate my strength.

Jun 04, 2020

Additional comments you would like the Center team to know?
I really like it a lot in so many ways. When you need somebody you will just wait 2-3 mins but not anybody.

Apr 24, 2020

Additional comments you would like the Center team to know?
No. They did such a good job. They did everything I needed and was always there when I needed them.

Apr 15, 2020

Additional comments you would like the Center team to know?
They did a really good job in taking care of her.

Nov 05, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They just need to continue to give us update.

Oct 23, 2020

Additional comments you would like the Center team to know?
No

Oct 16, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
The staff is excellent. They have created this video chat who%E2%80%99s locked down in the center due to COVID. I%E2%80%99m able to see my brother and talk to them.

Oct 14, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No. They've been doing great.

Oct 14, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They treated her very well and is taking good care of her. I will recommend the facility to everyone.

Oct 14, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No

Oct 14, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No

Oct 14, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
None.

Oct 14, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
None.

Sep 15, 2020

Additional comments you would like the Center team to know?
I am very grateful to everybody. I told them that I have to leave after the twenty days because I don't have money anymore to pay after the 20 days.

Jun 25, 2020

Additional comments you would like the Center team to know?
He was very well cared for and that was a very good experience.

May 19, 2020

Additional comments you would like the Center team to know?
They did a great job and they treated him really good.

Apr 27, 2020

Additional comments you would like the Center team to know?
They were fine.

Mar 25, 2020

Additional comments you would like the Center team to know?
My mom got attached to the staff. When she was moved to assisted living, she kept on coming back there at the rehab. She really loved it there. They were really nice to her.

Mar 05, 2020

Additional comments you would like the Center team to know?
The staff were really nice. They talk to you and they understand what you were trying to tell them.

Nov 07, 2019

Additional comments you would like the Center team to know?
I met a lot of people and I know they're all probably gone, but that was a good treat to be able to meet people.

Oct 25, 2019

Additional comments you would like the Center team to know?
They were wonderful. The nurses were wonderful. The staff were wonderful.

Oct 18, 2019

Additional comments you would like the Center team to know?
I recommend this facility to other people because I had a nice stay there.

Oct 18, 2019

Additional comments you would like the Center team to know?
I would return to Estrella because they did take good care of me and I've made some dear friends out there. And people remembered me as much as I remember them.

Oct 15, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
There were times that my mom was sad because she was hungry. That was my only concern. Otherwise, I'm so happy with the place.

Oct 14, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
No. We're really happy with them. She seems happy there.

Oct 14, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
No. Everything is fine.

Oct 11, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
No I'm totally satisfied with the facility.

Sep 05, 2019

Additional comments you would like the Center team to know?
No, just that they were good.