Elms Haven Center - Ratings

Elms Haven Center
4out of 5 - 172 Customer Satisfaction Ratings

12080 Bellaire Way, Thornton, CO 80241-3600

4Overall Rating

Feb 11, 2021

Additional comments you would like the Center team to know?
No.

Jan 06, 2021

Additional comments you would like the Center team to know?
Keep doing what you keep doing.

Dec 07, 2020

Additional comments you would like the Center team to know?
Overall experience was good.

Nov 25, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
As far as the visiting right now with the covid, is there some type of chance visit they can do outdoors? Outdoors, the virus isn't so likely to reach others. Can they do something like that? Some other way they could find for family members to be with their loved ones.

Nov 25, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I think they been very supportive with my client and they did a fabulous job to her.

Nov 24, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Their communication could be a lot better. They should have an individual to communicate about let them know their loved one's status.

Nov 18, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I think they did a wonderful job.

Nov 18, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I'm really happy with the way they've handled everything.

Nov 11, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Everything is pretty good.

Nov 11, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I would like to say that I am very please with the nursing care.

Nov 04, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Very happy with the facility on how they take care of mom.

Nov 04, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Well, I just had a difficult time getting papers that I needed from the administrative office and medical office, but I finally got them, I'm actually going there today at noon to pick him up since I'm the primary power of attorney. That's about it.

Oct 27, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
We just have little issue with the stuff mixed, but the staff was doing great.

Sep 29, 2020

Please use the space below for any comments, suggestions, or concerns.
Food cold.

Sep 29, 2020

Please use the space below for any comments, suggestions, or concerns.
Unit Manager is terrific who cares a lot about her residents in garden. You need to keep good nurses here and give them raises or you'll lose them.

Sep 29, 2020

Please use the space below for any comments, suggestions, or concerns.
No concerns at this time.

Aug 20, 2020

Additional comments you would like the Center team to know?
Everybody was very friendly and professional, but some were not professional. I was very pleased with the service and the care.

Jun 26, 2020

Additional comments you would like the Center team to know?
They are all very good in helping me and answering my questions.

Jun 24, 2020

Additional comments you would like the Center team to know?
My stay there was good. The nurses were wonderful and I will recommend it to anybody.

Apr 30, 2020

Additional comments you would like the Center team to know?
They did well.

Mar 17, 2020

Additional comments you would like the Center team to know?
They treat me real good and I appreciate it.

Mar 05, 2020

Additional comments you would like the Center team to know?
Well, I rated it excellent because I discussed the center with somebody else and they have to ask me about my service there. And I thought it was a very nice center. Because she was trying to get the info because she would apply there or to live there. And I told her it was nice.

Jan 22, 2020

Additional comments you would like the Center team to know?
They did very well. I will pray for them and I wish them the best because what they do is over and beyond any human ability. I thank them all very much.

Nov 21, 2019

Additional comments you would like the Center team to know?
The girls were very helpful and very nice.

Oct 17, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
No. They're doing what they are supposed to do. I'm very happy and grateful.

Oct 17, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
Food selection could be better.

Oct 16, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
No. We enjoyed everything there. She is really doing well there. She interacts very well with them even though she has Alzheimers.

Oct 10, 2019

Additional comments you would like the Center team to know?
There's an outstanding kitchen staff, he is very kind and thoughtful. They also have fantastic social workers. They have a lot of fabulous activities. I just didn't like their food, but I like the people in the kitchen.

Sep 23, 2019

Additional comments you would like the Center team to know?
No. Everything was fine for him.

Sep 05, 2019

Additional comments you would like the Center team to know?
I think the doctor and the therapy staff were excellent. Most of the CNAs were also excellent.