Courtyard Nursing Care Center - Ratings

Courtyard Nursing Care
4.3out of 5 - 196 Customer Satisfaction Ratings

200 Governors Avenue, Medford, MA 02155

4.3Overall Rating

Feb 17, 2021

Additional comments you would like the Center team to know?
Everybody in there was wonderful.

Feb 10, 2021

Additional comments you would like the Center team to know?
They put me on the right track.

Jan 27, 2021

Additional comments you would like the Center team to know?
Everything that happened to me there was great. They brought me through it with flying colors and I couldn't have asked for a better care.

Jan 22, 2021

Additional comments you would like the Center team to know?
It was an overall good experience.

Jan 21, 2021

Additional comments you would like the Center team to know?
The staff was incredible. They're understaffed and I believe. The only issue was I wasn't able to get out in my room and my usual routine for OT and PT. I think it's more a concern than a complaint. The staff was great, and I was just not expecting that the therapy I'm expecting wasn't met. I have Gloria who's preparing coffee for me every morning and I feel great. I'm very happy with the entire experience though.

Jan 18, 2021

Additional comments you would like the Center team to know?
They were nice. Everything was okay.

Dec 03, 2020

Additional comments you would like the Center team to know?
No. Everything was fine.

Nov 11, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No, they are doing a good job so far.

Nov 11, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Within the past few days, I've had very positive experiences, and I'm very grateful that she's there.

Nov 03, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No. I just feel bad that we're doing this during Covid I think it it's before Covid it would be probably better. I'm so impressed with Rory he's just phenomenal, I just can't say enough about that guy, he's doing a great job.

Nov 03, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No. They've just been really good whenever I call with concerns or if I need to get something done, they are pretty good about it.

Nov 02, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I think they've done a pretty good job under extremely difficult circumstances. They've shown great compassion and patience. They always kept the lines of communication open with me as far as about recent Covid test or medication changes and that type of thing.

Oct 24, 2020

Additional comments you would like the Center team to know?
I've been there 4 times, and I got good treatment there.

Oct 23, 2020

Additional comments you would like the Center team to know?
I was very happy when I was there.

Oct 12, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I've been very happy and I believe that my mom is happy also. Overall I have been extremely pleased.

Oct 12, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Overall, everyone has been very okay.

Oct 12, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Well, I think Courtyard is wonderful. Jean is really getting the best care. I couldn't ask for a better place for Jean. She's very happy there. I can rest that she's being cared for, and she's in the best hands. They take every aspect of her care very seriously. And they just want to help in every way they can. I'm very pleased and I know Jean is too. She loves it there. Please put a little note to thank them, thank the whole staff and administration. Jean and I both really appreciate everything they do for her.

Oct 12, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No, it's been a good experience.

Sep 30, 2020

Additional comments you would like the Center team to know?
No. It was a great experience.

Sep 08, 2020

Additional comments you would like the Center team to know?
They treated me well.

Aug 13, 2020

Additional comments you would like the Center team to know?
They were very good with their service. The only concern I have once in a while is when I press the button I wouldn't hear from them for a while.

Aug 05, 2020

Additional comments you would like the Center team to know?
It's a lovely facility and they were very god to me.

Jul 29, 2020

Additional comments you would like the Center team to know?
They call me if they have any questions about him. When I called them they also inform me that he's doing good.

Jul 23, 2020

Additional comments you would like the Center team to know?
They did very well.

Jul 23, 2020

Additional comments you would like the Center team to know?
They were very good.

Jul 22, 2020

Additional comments you would like the Center team to know?
I will recommend the place to anybody.

Jul 15, 2020

Additional comments you would like the Center team to know?
They did a good job.

Jul 14, 2020

Additional comments you would like the Center team to know?
The nursing care is exceptional.I got an excellent care.

May 21, 2020

Additional comments you would like the Center team to know?
The staff was excellent.

May 12, 2020

Additional comments you would like the Center team to know?
They treated me very nicely.

Apr 03, 2020

Additional comments you would like the Center team to know?
The nurses were terrific. The PT and OT as well.

Mar 16, 2020

Additional comments you would like the Center team to know?
They did a very good job.

Mar 09, 2020

Additional comments you would like the Center team to know?
Just tell he service and the workers they are excellent and the food. I was quite pleased where I was for about a week.

Mar 04, 2020

Additional comments you would like the Center team to know?
It was a very good place and I will recommend it to anyone.

Jan 20, 2020

Additional comments you would like the Center team to know?
No. She was very satisfied with everything that was going on.

Jan 17, 2020

Additional comments you would like the Center team to know?
That it was a very good experience and the staff was very helpful and accommodating and I was very grateful.

Dec 20, 2019

Additional comments you would like the Center team to know?
I'm just grateful to the staff at Courtyard for the care.

Dec 10, 2019

Additional comments you would like the Center team to know?
No. It's all a good care.

Dec 06, 2019

Additional comments you would like the Center team to know?
They were wonderful. Every one of them were nice and everything. I can't say enough about them. I'd tell anybody the same thing. It's a wonderful place. I'm very happy with it. They did a wonderful job in taking care of me and they paid attention to my needs and everything.

Dec 06, 2019

Additional comments you would like the Center team to know?
The case Manager and Social worker were very good. I didn't expect what they did to me. I didn't have any complaints. That's it.

Dec 05, 2019

Additional comments you would like the Center team to know?
All of them were really good that's why I recommend him to go there.

Dec 04, 2019

Additional comments you would like the Center team to know?
No. I was satisfied with the facility.

Nov 26, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
It's a wonderful place and she's very happy there.

Nov 21, 2019

Additional comments you would like the Center team to know?
It's a very nice place. I've been there before and I asked to be sent back again.

Nov 21, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
Overall I'm very happy and pleased with the care that she received.

Nov 20, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
Everything is fine. I'm very happy with him there. I'm happy enough with everything there. I'm very contented.

Nov 15, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
We've been there for 5 years and we're very happy.

Nov 15, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I think the place is great. She is exactly where she needed to be. She's always happy there.

Nov 15, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I think they're okay. I think they do the best they can for her. They're usually pretty easy to get ahold of.

Nov 14, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
There seem to be a lot of good people.

Nov 14, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I just want to say that the nurses in the court are very caring and I appreciate the help that they give my parents overall.

Nov 05, 2019

Additional comments you would like the Center team to know?
Charlie the CNA did exceptional, Lee F. the physical therapist was unbelievable, unbelievable to work with. She really understand what you're going through. She's really great. Matt the CNA, he was wonderful too. So many of them that was so good. Of course Christine, the manager was so good, she's very good. Maria the assistant manager, something like that. They were all wonderful. I would definitely come there again.

Nov 05, 2019

Additional comments you would like the Center team to know?
It was an excellent experience.

Oct 10, 2019

Additional comments you would like the Center team to know?
The place is very good. It is clean. The staff they work very hard with the patient. They try to help them to make them feel better ,to walk well, to take a shower by themselves.

Sep 27, 2019

Additional comments you would like the Center team to know?
Tell them that they were a pretty good bunch of people there.

Sep 13, 2019

Additional comments you would like the Center team to know?
I think they are a good organization.

Sep 11, 2019

Additional comments you would like the Center team to know?
They did a good job. I have no complaints.

Sep 05, 2019

Additional comments you would like the Center team to know?
She was treated very well. The care was excellent.

Aug 30, 2019

Additional comments you would like the Center team to know?
I was treated very beautiful and I will recommend them to anybody so that they would also experienced what beautiful experienced I was there.