Court House Center - Ratings

Court House Center
4.1out of 5 - 213 Customer Satisfaction Ratings

144 Magnolia Drive, Cape May Court House, NJ 08210

4.1Overall Rating

Feb 19, 2021

Additional comments you would like the Center team to know?
I would just like to thank the CNAs on the second floor, the unit manager, and the nursing staff. They did a wonderful job with my mom. On the first day, the housekeeping staff gave my mother a brand new blanket because she was cold.

Sep 22, 2020

Additional comments you would like the Center team to know?
They were really good and they responded to any question I had. If I wanted something to be done that I didn't think was happening they responded to that too.

Sep 09, 2020

Additional comments you would like the Center team to know?
I was treated very fine. I had no complaint.

Jul 01, 2020

Additional comments you would like the Center team to know?
I'm very satisfied and very impress with them.

Jun 25, 2020

Additional comments you would like the Center team to know?
I appreciate everything they have done.

Jan 28, 2020

Additional comments you would like the Center team to know?
The physical therapy department was excellent.

Jan 10, 2020

Additional comments you would like the Center team to know?
The staff over there are really nice. They are wonderful. The lady from activities took care of my wife very well.

Jan 03, 2020

Additional comments you would like the Center team to know?
They treated me good there.

Dec 30, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
Everyone of the staff I have met exceed expectation. All have been very kind and compassionate, greet you and know you by name and are most caring.

Dec 05, 2019

Additional comments you would like the Center team to know?
They are very good and they took good care of me.

Nov 14, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
Overall, I'm very pleased. The place is clean, she's always well kempt. Her hair's done, her nails, and anytime there's something, they call me immediately. So overall, I'm very very pleased with the care mom's getting in there.

Nov 14, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
They are wonderful to my mother. They are very compassionate. I am very happy that she is there. That's it.

Nov 05, 2019

Additional comments you would like the Center team to know?
Everybody was very nice to me.

Nov 04, 2019

Additional comments you would like the Center team to know?
She said everything went well. She was well taken care of.

Sep 19, 2019

Additional comments you would like the Center team to know?
I don't remember all the nurse's names but 7 to 3 and 3 to 11 nurses that took care of me were outstanding. The aides were also outstanding.

Sep 17, 2019

Additional comments you would like the Center team to know?
The therapist and the nurses were fine. It worked out very good. I'm doing very well. I'm very satisfied.

Feb 24, 2021

Additional comments you would like the Center team to know?
The food was good.

Feb 17, 2021

Additional comments you would like the Center team to know?
Everybody did a great job.

Dec 08, 2020

Additional comments you would like the Center team to know?
They work very well and I would recommend them.

Dec 02, 2020

Additional comments you would like the Center team to know?
They were all good to me.

Nov 11, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
The staff was pretty on point.

Oct 27, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
everything is good. I'm very happy with the care they give him.

Oct 23, 2020

Additional comments you would like the Center team to know?
No. I just think it's a nice place for somebody there. She was there for 8 weeks and her treatment was fine. I would recommend it to anybody.

Oct 12, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I wish there could actually be visiting hours because I haven't been able to come there since Covid started. But he seems to be happy, I talk to him on the phone.

Sep 08, 2020

Additional comments you would like the Center team to know?
Work more on healthy food and that makes people happy. Most of the people were nice.

Aug 19, 2020

Additional comments you would like the Center team to know?
The staff was good. The quality of their food was like nothing I've experienced before. The food was just a plain horrible. For me, it was uneatable.

Aug 11, 2020

Additional comments you would like the Center team to know?
They need to have better food.

Jul 22, 2020

Additional comments you would like the Center team to know?
It was a great place to recover.

Jul 13, 2020

Additional comments you would like the Center team to know?
They were very nice.

Jul 08, 2020

Additional comments you would like the Center team to know?
The second floor staff were excellent an they treated me well.

Jun 30, 2020

Additional comments you would like the Center team to know?
No. Everything was good.

Jun 25, 2020

Additional comments you would like the Center team to know?
The food had improved.

Jun 15, 2020

Additional comments you would like the Center team to know?
They would go to my room and gave me as much exercise that I could get.

Jun 08, 2020

Additional comments you would like the Center team to know?
I thought most of the staff was excellent. The main social service worker needs more compassion. She had horrible manners. Everybody else was great.

Jun 01, 2020

Additional comments you would like the Center team to know?
They could have improve in the discharge paper work. There wasn't enough information.

May 19, 2020

Additional comments you would like the Center team to know?
It was excellent service.

May 12, 2020

Additional comments you would like the Center team to know?
It's a good place.

Apr 27, 2020

Additional comments you would like the Center team to know?
I think they do a very good job. I would recommend them to anybody.

Apr 23, 2020

Additional comments you would like the Center team to know?
They did a great job.

Apr 08, 2020

Additional comments you would like the Center team to know?
I was treated very well. The nurses were very good. It sometimes takes a while for someone to get there when I ring the bell. They really helped me.

Mar 31, 2020

Additional comments you would like the Center team to know?
Their food service could be improved greatly. They need more physical therapy. Other than that, everyone was very good and helpful.

Mar 25, 2020

Additional comments you would like the Center team to know?
We had different medication. There were two for which supporting info was not sent to pharmacist. In one case, they only approved 1 month of medication. The other one was denied. I am working on that on a different provider. Whoever is doing the medical thing on that particular day was not able to provide the right details. I'm a manager myself and I can somehow relate to these kind of organization. They were compassionate of their work ans I know they had their hearts on it. Overall I'd say there are areas that needed improvement and areas that are good enough.

Feb 28, 2020

Additional comments you would like the Center team to know?
No, everything was fine.

Feb 26, 2020

Additional comments you would like the Center team to know?
It was fine and they did a good job.

Jan 13, 2020

Additional comments you would like the Center team to know?
I received good care.

Jan 11, 2020

Additional comments you would like the Center team to know?
I think the therapist were fine and also the nurses were fine.

Jan 07, 2020

Additional comments you would like the Center team to know?
The only thing that upset me was that I was supposed to stay there for only a week but they kept me there for over two weeks. There was no reason for me to be there because after a week I was fine doing my own rehab.

Jan 02, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Doctors visits should be more frequent than once a month!

Dec 30, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
All phone calls answered properly.

Nov 22, 2019

Additional comments you would like the Center team to know?
She gets the chance to talk to people her age and I feel like she does well when she goes there. So, she's really happy.

Nov 21, 2019

Additional comments you would like the Center team to know?
Everything is fine.

Nov 18, 2019

Additional comments you would like the Center team to know?
The nurses were wonderful. Some of the staff are great but some of them are not but everything else was awesome.

Nov 14, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I think the frontline staff like the nurses, the aides, they do a great job. I think overall is pretty good. The facility is clean. My main concern is with the administrative staff like when my mother was admitted last July , I told them and which they agreed to, I wanted the payment deducted automatically from our checking account they could not do it, still not doing it. And they came up with excuse after excuse like this lady quits and it was supposed to be done. The latest excuse was that my mother is about to go to Medicaid so they said it is not worth the bother. But the thing is every month they call me up asking for my check account number my routing number, it is a headache for me. So it should have been done automatically. They admitted to it but they said nobody was around to do it. They asked for the will which I gave them the living trust but it got lost like three times. It was never uploaded to the computer and the file got burned out. They have to improve their documentation of securing it. It all comes down to the administrative staff where they need to tighten up with the documentation and the payments. That's about it otherwise I like the facility.

Nov 13, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I think they should add several aides per shift.

Nov 13, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
Everything was fine.

Nov 13, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
The only concern I have is that the people weren't paired up, and for him, musical activities or things like that would be good for him, not just listening to music, but getting to play it.

Nov 11, 2019

Additional comments you would like the Center team to know?
They did a good job. It's really hard to find a good place around here. You guys take care of that part really good so I don't have complaints about that.

Oct 28, 2019

Additional comments you would like the Center team to know?
The staff was wonderful. The PTs and OTs were very helpful in getting me back on my feet. 

Oct 07, 2019

Additional comments you would like the Center team to know?
Everything was great and fine.

Sep 20, 2019

Additional comments you would like the Center team to know?
The food was really horrible. The PT and the nursing were good. If I have issue it can be resolved because they communicate. They recognize you medically. They truly care their patients.

Sep 12, 2019

Additional comments you would like the Center team to know?
The care was fine also the staff. The meals aren't that good. We are given a menu that will cover for 7 days and it turns out different after 3 days. You will have what you don't actually want. I have no problems with the nurses.