Casa Real - Ratings

Casa Real
3.9out of 5 - 106 Customer Satisfaction Ratings

1650 Galisteo Street, Santa Fe, NM 87505

3.9Overall Rating

Jul 08, 2020

Additional comments you would like the Center team to know?
They did great. Everybody was beautiful.

Jun 24, 2020

Additional comments you would like the Center team to know?
They did a pretty good job and I would recommend it to my family,

Mar 20, 2020

Additional comments you would like the Center team to know?
I was really amazed on what a wonderful job they did. Everybody tried so hard and it was really good.

Feb 24, 2020

Additional comments you would like the Center team to know?
I was treated with dignity and with great care. I was very pleased.

Oct 23, 2019

Additional comments you would like the Center team to know?
He liked the therapist. They were very good.

Oct 08, 2019

Additional comments you would like the Center team to know?
No, I'm just glad that I was there. Very glad.

Oct 01, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
They just need to feed them better, since he doesn't like the food. They should add varieties on the menu.

Oct 01, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I think the staff there was excellent. The doctor was communicative. I think the overall experience was very good.

Oct 01, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
The only thing we are concern was the food. Other than that, with all the care they showed to my mother was excellent.

Sep 18, 2019

Additional comments you would like the Center team to know?
I think generally they were always pushing to make sure that I was comfortable and anything that I ask I generally always got. Once in a great while they might have been overworked and forgot to honor my request. Everything was what you'd expected to be.

Aug 01, 2019

Additional comments you would like the Center team to know?
They did a good job.

Jul 31, 2019

Additional comments you would like the Center team to know?
I wish the PT could be more intense.

Jul 30, 2019

Additional comments you would like the Center team to know?
I'd like to give the staff a compliment because they were very good. The social worker was very helpful.

Jun 27, 2019

Please use the space below for any comments, suggestions, or concerns.
Enjoyed trip to casino! Likes the fresh fruit.

Jun 27, 2019

Please use the space below for any comments, suggestions, or concerns.
Activities that accommodate Blind needed. Books besides bibles.

May 10, 2019

Additional comments you would like the Center team to know?
I appreciate the staff because they were very helpful. The therapy was very good as well.

May 09, 2019

Additional comments you would like the Center team to know?
It was an outstanding experience.

Apr 24, 2019

Additional comments you would like the Center team to know?
I think it was an excellent place for him to be in.

Mar 29, 2019

Additional comments you would like the Center team to know?
There was a lot of noise in the hallway when people were still trying to sleep. They are supposed to serve healthy food in the cafeteria, but they didn't. Other than that, it's a typical nursing home.

Mar 26, 2019

Additional comments you would like the Center team to know?
The charge nurse must be more involved in the patient care.

Mar 21, 2019

Additional comments you would like the Center team to know?
It's very difficult to get how the process works with the discharge. It's a bit confusing, but the care was good.