Casa De Oro Center - Ratings

Casa De Oro Center
4.1out of 5 - 54 Customer Satisfaction Ratings

1005 Lujan Hill Road, Las Cruces, NM 88007-6304

4.1Overall Rating

Nov 03, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I'm very appreciated for everything they have done to her.

Nov 03, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No, no that's all just a I wish they would answer their phones or return calls and stuff like that so to find out my concerns and stuff like that. That's all.

Oct 28, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They're good because they let me know every little detail going on. They call me to let me know.

Oct 27, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They've been pretty good. They call me all the time when they have a Covid case and they give me the phone number to zoom in and I loved the fact that Tuesdays they never forget and the lady that is looking out for her takes her tablet to her and me and mom we stayed together for 2 or 3 hours and we eat together like we were eating in a restaurant and I am very happy about that and that is excellent. They are locked out from Covid so she says that she si super safe from Covid because they take good care of her.

Oct 27, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Making the place look a little bit better so when you walk in you know that you are in a warm and safe environment.

Oct 08, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
Everybody there is very professional. They really went out of their way to try to work with our time as well. They call me when my family member is having problems. They are very clean and the food is good.

Oct 03, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
Scheduling has been a problem with appointments like dental and follow-ups, but other than that they were very good.

Oct 03, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I've seen a huge improvement from the facility and the staff was great.