Burlington Health & Rehab - Ratings

Burlington Health & Rehab
3.9out of 5 - 125 Customer Satisfaction Ratings

300 Pearl Street, Burlington, VT 05401

3.9Overall Rating

Apr 08, 2020

What did you like best about your stay? What did we do well?
The staff is kind and well trained. The dining service is very good.

Apr 08, 2020

What did you like best about your stay? What did we do well?
The staff were wonderful. I feel safe. I was so happy with all therapy.

Mar 24, 2020

What did you like best about your stay? What did we do well?
Nursing staff/aides were excellent. Food was much better than expected.

Mar 13, 2020

What did you like best about your stay? What did we do well?
PT providers were excellent.

Mar 04, 2020

What did you like best about your stay? What did we do well?
I don't like doing exercises but the staff was absolutely great at getting me to do them. My legs got stronger and the pain decreased.
What did you like least about your stay? What could we improve?
Everyone was so good and the care I received was great.

Feb 25, 2020

What did you like best about your stay? What did we do well?
Excellent attitude of staff. Nurses LNA's were very accommodating, particularly the "travelers". Kitchen staff went out of their way to provide breakfast snack when my early AM dialysis schedule necessitated my being taken to hospital before kitchen opens
What did you like least about your stay? What could we improve?
Need some new furniture in patient room (chairs).

Jan 03, 2020

What did you like best about your stay? What did we do well?
How helpful in my recovery everyone was.

Dec 19, 2019

What did you like best about your stay? What did we do well?
Physical therapists and occupational therapists were helpful, patient and listened to my needs and questions. Social services also helpful in navigating the system, who did what and what insurance covered what my responsibilities were, etc.
What did you like least about your stay? What could we improve?
The meal times were  incompatible with my taste routine, awakened at 6AM for taking vitals (6AM is the middle of the night for me) Lack of clear communication about daily schedule for PT and OT. etc. 

Dec 13, 2019

What did you like best about your stay? What did we do well?
The best thing of my stay was how friendly the staff and the nurses were great along with the therapists.
What did you like least about your stay? What could we improve?
I least liked the food, at times when we got our food it was cold. Need more different choices. It seems like the same food all the time. 

Oct 02, 2019

What did you like best about your stay? What did we do well?
PT, OT- Outstanding. They showed a genuine interest in treating me. They were very professional in their visits.

Sep 03, 2019

What did you like best about your stay? What did we do well?
The Occupational Therapy and Physical Therapy staff were excellent.

Jul 22, 2019

What did you like best about your stay? What did we do well?
Rehab staff was excellent. Highly recommend for rehab stay.

Jul 05, 2019

What did you like best about your stay? What did we do well?
Tasty food. room was very comfortable, and fantastic Physical Therapist!

Sep 01, 2020

What did you like best about your stay? What did we do well?
Room was nice. Staff was nice.

Aug 25, 2020

What did you like best about your stay? What did we do well?
Therapists and nurses were excellent.

Aug 18, 2020

What did you like best about your stay? What did we do well?
Friendliness

Jul 23, 2020

What did you like best about your stay? What did we do well?
Night time care

Apr 08, 2020

What did you like best about your stay? What did we do well?
Therapy!

Mar 25, 2020

What did you like best about your stay? What did we do well?
The aides who helped me and others were caring and friendly. The therapist got me walking again. I'm happy to be home!

Mar 11, 2020

What did you like best about your stay? What did we do well?
I was pleased with all aspects of my stay.My meals were excellent,therapy was very helpful and provided every day.RNS and lpns were there if i needed them.

Feb 11, 2020

What did you like best about your stay? What did we do well?
Some of the staff was very nice, friendly and understood how nice it was to be there.

Feb 05, 2020

What did you like best about your stay? What did we do well?
Case Managers and therapists were good as were some LPN's.

Jan 27, 2020

What did you like best about your stay? What did we do well?
Food was really good. Own room and bathroom.

Jan 27, 2020

What did you like best about your stay? What did we do well?
The shower

Dec 13, 2019

What did you like best about your stay? What did we do well?
Nothing. The therapists did their job well. But, not enough item available for therapy.
What did you like least about your stay? What could we improve?
Waiting for someone to answer the call light during the day

Dec 13, 2019

What did you like best about your stay? What did we do well?
The Texas catheter for my pacemaker incontinence.
What did you like least about your stay? What could we improve?
Lose of freedom of decision.

Nov 27, 2019

What did you like best about your stay? What did we do well?
Personal attention.

Nov 12, 2019

What did you like best about your stay? What did we do well?
Nursing staff; very devoted to care. Aides were average: some were excellent. Dining too many heavy spices 

Oct 03, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
They did a great job.

Sep 13, 2019

What did you like best about your stay? What did we do well?
Nurses and staff were very gentle, very polite and very understanding and very helpful, very friendly.

Sep 13, 2019

What did you like best about your stay? What did we do well?
Nursing was good.

Sep 06, 2019

What did you like best about your stay? What did we do well?
Friendliness and compassion of staff.

Sep 03, 2019

What did you like best about your stay? What did we do well?
Meals were good.

Aug 12, 2019

What did you like best about your stay? What did we do well?
Administrative staff helped very well with my concerns, Business Office Manager and Social Worker  listened to my concerns and addressed them very well.

Jul 01, 2019

Please use the space below for any comments, suggestions, or concerns.
Very happy here.

May 20, 2019

What did you like best about your stay? What did we do well?
Therapists were great! Physician was very involved! Great personality.

May 14, 2019

What did you like best about your stay? What did we do well?
The Physical Therapy and the ability to walk in the halls helped my recovery tremendously

May 14, 2019

What did you like best about your stay? What did we do well?
How I was treated and also listening to my families requests and questions concerning my care, It meant a lot to us.

May 09, 2019

What did you like best about your stay? What did we do well?
Physical therapy!

May 09, 2019

What did you like best about your stay? What did we do well?
The therapist's were great. Helped, explained - why, encouraged when you needed, and backed off when you needed it.

May 06, 2019

What did you like best about your stay? What did we do well?
Helped me to regain my strength to be able to walk and regain my strength.