Brakeley Park Center - Ratings

Brakeley Park Center
4.2out of 5 - 169 Customer Satisfaction Ratings

290 Red School Lane, Phillipsburg, NJ 08865

4.2Overall Rating

Nov 18, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They were very responsive. I worked along with the nurses on her floor and the social worker. Sharon, the nurse and the Abby the social worker they were outstanding and responsive. The receptionist as well is very excellent.

Nov 18, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I've been satisfied. The main thing right now is my mom is at peace. She is content and like the facility.

Nov 17, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Throughout this covid crisis, they really did a wonderful job in trying to keep it contained and then finally kept it totally out of the building.

Nov 17, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I think overall, the facility was good. 

Nov 17, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
It was a tough time for him because of the restriction. But, we have used them before, so I would totally recommend them to anyone who needed that service.

Nov 12, 2020

What did you like best about your stay? What did we do well?
The therapist were the best and very helpful.

Nov 11, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They treat her wonderfully. They love my mother and my husband. It's a very good staff.

Nov 06, 2020

What did you like best about your stay? What did we do well?
Staff very accommodating.
What did you like least about your stay? What could we improve?
Meals were excellent.

Oct 30, 2020

Please use the space below for any comments, suggestions, or concerns
I'm very impressed with how they handle the pandemic. Most of them are making great job in communicating with us and informing our families. I can't say enough.

Oct 26, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No, I'm very pleased with the facility and they're very accommodating. They go on zoom once a week, three times during Covid crisis. He was going everyday there, they're great. Everybody's great there and I'm very pleased with the place. And I'm so glad it's so close. I know they got three of them there and I'm very happy about that so we do get to go all of them.

Oct 26, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
 I have family members that work there so they keep a good eye on her and as far as I know, we don't have any problems. She's doing pretty well. But I would like the nursing home to order her some hearing aid since she cannot go out.

Oct 21, 2020

What did you like best about your stay? What did we do well?
Nurse "Lana" very good.
What did you like least about your stay? What could we improve?
 Nurse Lana is great.

Oct 19, 2020

What did you like best about your stay? What did we do well?
Staff/Nurses and Doctors all were great and kept me informed.

Oct 07, 2020

What did you like best about your stay? What did we do well?
Therapists thank you Liz, and Jane! Ann and Tuesday!

Oct 07, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
We've been very fortunate and happy with my mother's care.

Sep 23, 2020

What did you like best about your stay? What did we do well?
The staff was very good. The meals were very good.

Aug 25, 2020

What did you like best about your stay? What did we do well?
The staff was a pleasure to deal with.

Aug 07, 2020

What did you like best about your stay? What did we do well?
How nice everyone was.

Aug 07, 2020

What did you like best about your stay? What did we do well?
The nurse were excellent as were the LPN's and the CNA's. Couldn't ask for better care and compassion.

Apr 08, 2020

What did you like best about your stay? What did we do well?
The nurses- lab tech- xray dept. All were excellent- manners- professionality. All in all excellent especially nurses on first floor.

Apr 03, 2020

What did you like best about your stay? What did we do well?
Good place for patients.

Mar 13, 2020

What did you like best about your stay? What did we do well?
The PT and OT staff were very accommodating and knowledgeable.

Mar 13, 2020

What did you like best about your stay? What did we do well?
Staff was wonderful.

Mar 06, 2020

What did you like best about your stay? What did we do well?
Some of your staff. Jill, Trixie nurse. Aides Linda were exceptional

Feb 25, 2020

What did you like best about your stay? What did we do well?
The staff (nurses and aides, therapists and doctor) were very attentive to my mother. They took good care of her. The therapy department is absolutely the best. Their program really helped my Mom.

Feb 25, 2020

What did you like best about your stay? What did we do well?
What I liked most was the care I received, from the nurses, and staff. Thank you.

Feb 07, 2020

What did you like best about your stay? What did we do well?
Got me back on my feet quickly. 

Jan 21, 2020

What did you like best about your stay? What did we do well?
Very, very caring staff. Was on top of any issue right away. Wasn't made to feel like a burden when I needed help.

Jan 16, 2020

What did you like best about your stay? What did we do well?
After 3 hours of therapy, 1 1/2 AM and 1 1/2 PM, the nurses saw I received a pain pill. I was treated well by all personnel. Made many friends there. The Physical Therapy rehab worked wonder with me. I am a new person. Thanks to them. If I ever had to go to a facility again for any reason, I would choose you. Thank you for all you've done for me. I am grateful.

Jan 08, 2020

What did you like best about your stay? What did we do well?
The Physical Therapist was fantastic. Most of the nursing staff were very good, as well as some of the aides.

Jan 08, 2020

What did you like best about your stay? What did we do well?
Would definitely recommend your facility.

Jan 08, 2020

What did you like best about your stay? What did we do well?
Most of the aides were good especially Trish she went beyond helping the nurses were great especially Robin and Brandy. The therapy in getting up and walking again. The encourage me a lot.

Dec 13, 2019

What did you like best about your stay? What did we do well?
Therapy person

Dec 10, 2019

What did you like best about your stay? What did we do well?
The rehab department. They helped me walk again.

Dec 10, 2019

What did you like best about your stay? What did we do well?
Friendly, caring

Nov 19, 2019

What did you like best about your stay? What did we do well?
Robert passed away 5 days after he left. Everyone was so kind to my husband.

Nov 19, 2019

What did you like best about your stay? What did we do well?
Therapy good.

Nov 19, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
The staff on the second floor is outstanding. Mt mother's nurse and aide that take care of her are outstanding.

Nov 19, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
 I'm happy with her stay in there and I feel content that she's there. She's not that a hundred percent happy but then again, who is really at a care center. I know that she's getting the right care.

Nov 14, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I would like them to continue what they're doing.

Nov 14, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I'm very pleased with them.

Nov 14, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
It's very clean there and they kept my son cleaned. That's it.

Oct 02, 2019

What did you like best about your stay? What did we do well?
Receiving all of medications properly
What did you like least about your stay? What could we improve?
All went quite well

Oct 02, 2019

What did you like best about your stay? What did we do well?
The staff were friendly and helpful The Therapy was excellent and well managed for the number of people being helped.

Oct 02, 2019

What did you like best about your stay? What did we do well?
The care that I received when I needed and asked for it. The personnel was all very kind and helpful.

Oct 02, 2019

What did you like best about your stay? What did we do well?
All the staff was very nice and respectful.
What did you like least about your stay? What could we improve?
Nothing

Sep 06, 2019

What did you like best about your stay? What did we do well?
Abby in social work was an excellent resource and help to us.