Ballenger Creek - Ratings

Ballenger Creek Center
3.9out of 5 - 163 Customer Satisfaction Ratings

347 Ballenger Center Drive, Frederick, MD 21703

3.9Overall Rating

Jul 15, 2020

Additional comments you would like the Center team to know?
They're so good. I love the place. I like the cleanliness and the surroundings. I am telling everybody about them. It was my first time there, but I loved it so much.

Sep 23, 2020

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Everything went fine for me. I appreciate everyone and the work they did. I was treated really well.

Sep 02, 2020

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They were professional and excellent.

Aug 26, 2020

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It's hard on short notice. I guess I should say the staff are like a cut above in terms of professionalism, intelligence, and work ethics base on my experience. I just have minor comments that's why I got almost a perfect rating. I would say, I got these impression about the case of internal functions to one individual to the other in asking identical questions and it gave me confusion about how they respond on it and breaking it down, just really a minor concern. I'm satisfied any how.

Jul 22, 2020

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If something happens to me again I would love to go back there again.

Jul 01, 2020

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The staff they did their best. They are friendly.

Jun 30, 2020

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They knew that I was leaving but they weren't prepared with the discharged papers.

Jun 25, 2020

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The care was wonderful. They were there if I needed them.

Jun 08, 2020

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No. I was treated very well there. The nurses, they took care of me.

Jun 08, 2020

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The food was awful.

May 29, 2020

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Their nursing staff were excellent. If I would go back to any place, I'd prefer going back there. That's it.

Apr 29, 2020

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They took good care of me and did everything they can to make me feel comfortable. Thank you.

Apr 27, 2020

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They were very thorough and I appreciated their help.

Apr 23, 2020

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While I was there I was in the room all the time so I really couldn't appreciate the facilities at all but the staff for therapy I was pleased with. Overall it was a good experience.

Mar 25, 2020

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The food is always cold, but overall they were accommodating.

Feb 27, 2020

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The aftercare folks they have called us several times to see how things have gone. That is so great, that is such such a positive of them to do that when they didn't have to. My mom didn't know what it was and my mom didn't know I was there. There was a care meeting, the staff got together to discuss the care, I think that was a very good thing too.

Feb 20, 2020

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I would say they did excellent. They exceeded my expectations and I have nothing but praise and admiration for what they did.

Jan 28, 2020

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I was very pleased with my experience.

Jan 21, 2020

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I couldn't say it was the best experience because it was a rehab but it was the best that I could imagine.

Jan 16, 2020

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I was very please with the care.

Jan 03, 2020

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I spent almost 3 weeks over there, and they treat me like a princess. They treat me very well. Everybody was very wonderful.

Jan 02, 2020

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I can't think of anything. I think it's really a top rated place and they have issues and I really respect the way they were dealing with them.

Dec 05, 2019

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I can't say no more than that. They were good to me.

Nov 18, 2019

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I thank them very preciously. I was very pleased with everything. And as i say everybody was there was very courteous and very professional and I enjoy there.

Oct 31, 2019

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I think that they should all be on the same page instead of nobody knowing what's going on or what the other person is doing.

Oct 14, 2019

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No, I was very satisfied. I like the people there.

Oct 08, 2019

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They just treated me good. That's all. They did alright. I'll recommend that place to anybody coz they treat you good.

Oct 07, 2019

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The only shortcoming they have overall was their food in terms of the quality of the food and the way it's presented and served. You don't really get what you wanted on how it's prepared. Other than that, everything was excellent.