Arden House - Ratings

Arden House
4.1out of 5 - 108 Customer Satisfaction Ratings

850 Mix Avenue, Hamden, CT 06514-2102

4.1Overall Rating

Aug 20, 2020

Additional comments you would like the Center team to know?
Everything is fine.

Apr 06, 2020

Additional comments you would like the Center team to know?
Keep up the good work.

Jan 18, 2020

Additional comments you would like the Center team to know?
The staff wasn't bad. The care was okay. It's just that they didn't come and answer to the bell too quickly. I only had a problem with maybe 2 staff, but everybody else were really nice. Me and my roommate had an issue with sharing the bathroom with some other male residents.

Oct 02, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
It's very difficult dealing with Alzheimer's and my mom, I don't know where she would be without Arden House. We just love them, me and my aunt. We just recently lost my brother, there's not many family members left but me and my aunt are completely overwhelmed with what Arden House does for my mom. They're just fantastic, they really are. Again, I don't where will be without them.

Oct 02, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
The food is inconsistent. It is the measurement instead of the consistency of the food which my aunt is supposed to be on puree. Sometimes, there is not enough staff. That's my main concern, but they're doing a heck of a good job.

Oct 02, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
They let me know if there is a medication that needs to be changed so it's very good.

Oct 01, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I can't really think right off my head. My mom has been there, it's a little over six and a half years and generally the experience has been very good so she has a good relationship with them, I have a good relationship with them. It's proximity to our home so I can visit her as long as my work schedule allows, virtually every day. It's a good fit for both of us. It's generally very good.

Oct 01, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I would like to thank them for the job that they are doing and the care that they are taking care of him. I appreciate all of that and I thank God for that.

Oct 01, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
It's a great place. I have both my mom and dad in there. They give them the best care they could. My mom has dementia and she can be very difficult and they're very understanding and deal with a lot and she can act up often and they handle it well.

Oct 01, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I am very pleased with your house. I have really no complaints. My lowest grade would be the food, it's an institution, they can only do so much. I've worked in the food industry and they're doing a good job based on what they have to work with.

Oct 01, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I feel like the staff there at Arden House work really hard at what they do. They got a difficult job and they've been really good to deal with.