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Twelve Genesis HealthCare Centers Receive Prestigious National Award for Significant Commitment in the Delivery of Quality Care

Twelve Genesis HealthCare Centers Receive Prestigious National Award for Significant Commitment in the Delivery of Quality Care 

[Kennett Square, PA] – July 18, 2011 – Genesis HealthCare, one of the nation’s largest providers of skilled nursing and rehabilitation, today announced that 12 of its Centers have been recognized as 2011 recipients of the Bronze – Commitment to Quality National Quality Award presented by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The award highlights facilities across the nation that have demonstrated their intention to pursue a rigorous quality improvement system.

Genesis Centers receiving the Bronze honor include: 
• Academy Manor, Andover, MA
• Canterbury Center, Sheperdstown, WV
• Cinnaminson Center, Cinnaminson, NJ
• Coventry Center, Skilled Nursing & Rehabilitation, Coventry, RI 
• Crestview Center, Langhorne, PA
• Dawnview Center, Fort Ashby, WV 
• Elmwood Center, Skilled Nursing and Rehabilitation, Claremont, NH
• Heritage at Milford, Milford, DE 
• Hillside Center, Wilmington, DE
• Perring Parkway Center, Baltimore, MD 
• Sandy River Center, Farmington, ME
• Willows Center, Parkersburg, WV 

“This award signifies a great commitment to quality care and an important step in raising the standards of sustainable, person-centered care and services,” says Governor Mark Parkinson, President and CEO of AHCA/NCAL. “We congratulate Genesis HealthCare on these achievements.”
“We at Genesis HealthCare take quality very seriously,” notes Chief Executive Officer George V. Hager, Jr. “We set very high standards for all of our centers and clearly, these 12 locations have demonstrated world-class performance excellence and an exceptional standard of care to our patients and residents.”
Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program. The program assists providers of long-term and post-acute care services in achieving their performance excellence goals. 

The program has three levels: Bronze, Silver, and Gold. Facilities begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision and mission statements and an assessment of customers’ expectations. Bronze applicants must demonstrate their ability to implement a performance improvement system. A team of trained Examiners reviews each Bronze application to determine if the facility has met the demands of the criteria. As a recipient of the Bronze - Commitment to Quality award, each facility may now move forward in developing approaches and achieving performance levels that meet the criteria required for the Silver - Achievement in Quality award.

“The recipients of the quality awards exemplify the energy and dedication required to advance quality care to the next level,” says Chick Stepahin, Chair, AHCA/NCAL National Quality Award Board of Overseers. “Improving quality care is an evolutionary cycle, and these facilities are the forerunners of the movement.”

The awards are sponsored by AHCA/NCAL Associate Business Member My InnerView, a Web-based applied research and quality-management company that supports leaders across the entire assisted living, senior housing and skilled nursing profession with tools to measure, benchmark and improve performance. The 2011 AHCA/NCAL National Quality Awards will be presented at the AHCA/NCAL’s 62nd Annual Convention and Expo in Las Vegas, NV on September 21, 2011.
Genesis HealthCare is dedicated to improving the lives we touch through the delivery of high-quality healthcare and everyday compassion.

About Genesis HealthCare 
Genesis HealthCare is one of the nation's largest long term care providers with over 200 skilled nursing centers and assisted living residences in 13 eastern states. Genesis also supplies rehabilitation therapy to over 1,100 healthcare providers in 28 states and the District of Columbia. Visit our website at