Abbotts Creek Center - Ratings

Abbotts Creek Center
4.2out of 5 - 96 Customer Satisfaction Ratings

877 Hill Everhart Rd, Lexington, NC 27295-9140

4.2Overall Rating

Jan 30, 2021

What did you like best about your stay? What did we do well?
Abbotts Creek staff provided excellent care for my Sister. She passed in Dec 2020. I'm forever grateful for the quality of service and care!!!

Jan 28, 2021

What did you like least about your stay? What could we improve?
Food cold every meal except Christmas day it was hot and good. They need to improve. Hot meals and don't serve so many potatoes. Too many carbs.

Jan 04, 2021

What did you like best about your stay? What did we do well?
The staff especially the CNAs and nurses were all very nice.

Dec 28, 2020

What did you like best about your stay? What did we do well?
My therapist was knowledgeable and kind.

Dec 14, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They have done really great. They call me anytime and gives me peace of mind.

Dec 01, 2020

What did you like best about your stay? What did we do well?
Discharge

Nov 23, 2020

What did you like best about your stay? What did we do well?
The nursing was great. Good TV. Feed me ice cream, "check on me good". Therapists was very good.

Nov 19, 2020

What did you like best about your stay? What did we do well?
The food ladies were extremely nice and often provided me with additional food.

Nov 02, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No, not really except to say that during this covidness. I have been very pleased with the way they have handled it. They have kept me informed. And they've kept her informed as to what is going on. As far as I am concerned everything has been really good. My mom's main complaint is the food. There has been an on going complaint. She's really complaint about it a few times. Said it wasn't even edible.

Nov 02, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I am pretty well satisfied with them.

Oct 07, 2020

What did you like best about your stay? What did we do well?
Nurses aides were very loving and worked very hard!

Aug 03, 2020

What did you like best about your stay? What did we do well?
The staff

Jul 01, 2020

What did you like best about your stay? What did we do well?
There were some nice nurses who seemed genuine.

Jun 02, 2020

What did you like best about your stay? What did we do well?
The care and received. It was excellent. I came there for rehabilitation and that was what I received from people that wanted to help you.
What did you like least about your stay? What could we improve?
The people that cared for me. Also the large window in my room.

May 07, 2020

What did you like best about your stay? What did we do well?
Very satisfied with everything.
What did you like least about your stay? What could we improve?
Everything was done very well.

Apr 28, 2020

What did you like best about your stay? What did we do well?
The staff was lovely!!

Apr 08, 2020

What did you like least about your stay? What could we improve?
The food was terrible.

Apr 08, 2020

What did you like best about your stay? What did we do well?
Was treated with respect and caring.
What did you like least about your stay? What could we improve?
All needs were treated respectfully, can't complain of your staff at all.

Mar 25, 2020

What did you like best about your stay? What did we do well?
My whole stay was pleasant. The CNAs, cleaning staff and therapists were excellent.
What did you like least about your stay? What could we improve?
The food was OK. Maybe it was because I was in pain and had no appetite.

Mar 06, 2020

What did you like best about your stay? What did we do well?
It was a nice environment to recuperate.

Mar 06, 2020

What did you like best about your stay? What did we do well?
The attentiveness of the nursing staff was overall excellent with very few exceptions. Two or three of the nursing staff were wonderful.

Feb 11, 2020

What did you like best about your stay? What did we do well?
I love the Physical Therapy Dept. that was one of the reasons I wanted to return back to the facility. The food was good. Some of the assistance were real good but some were awful.

Feb 05, 2020

What did you like best about your stay? What did we do well?
The therapy department was excellent.

Jan 27, 2020

What did you like best about your stay? What did we do well?
I was very impressed how the entire staff were very cohesive. I have seen first hand how dysfunctional nursing home staff can be. Your facility is impressive. The food was very appealing and tasty. Kudos to all of you.

Jan 12, 2020

What did you like best about your stay? What did we do well?
The PT staff was above excellent. They listened to my needs and increased my level of therapy as I progressed and requested more challenges. They were always upbeat and friendly.

Jan 08, 2020

What did you like best about your stay? What did we do well?
Took care of my needs.
What did you like least about your stay? What could we improve?
The food

Jan 06, 2020

What did you like best about your stay? What did we do well?
The staff was very caring and took very good care of me.

Jan 03, 2020

What did you like best about your stay? What did we do well?
The food was great.
What did you like least about your stay? What could we improve?
Nothing really.

Jan 03, 2020

What did you like best about your stay? What did we do well?
Everything was fine.
What did you like least about your stay? What could we improve?
1. Having a fractured hip. 2. Continue as you are!

Dec 13, 2019

What did you like best about your stay? What did we do well?
Food was good except for breakfast. One on one therapy was very good.
What did you like least about your stay? What could we improve?
Group therapy was not as beneficial for me. I felt as if I was given things to do as busy work while more needy patients occupied the therapists' time.

Dec 10, 2019

What did you like best about your stay? What did we do well?
It was a nice caring place.
What did you like least about your stay? What could we improve?
Less noise at night.

Nov 26, 2019

What did you like best about your stay? What did we do well?
Cleanliness and good staff CNA Amanda, Carson and Donna.

Nov 26, 2019

What did you like best about your stay? What did we do well?
Therapists.

Nov 19, 2019

What did you like best about your stay? What did we do well?
Staff treated me like a person that they cared about. If I need to stay in a center again it will be Abbotts Creek. 

Nov 19, 2019

What did you like best about your stay? What did we do well?
The facility was nice and my mom's room was clean. I was pleased with the therapy she received and overall the staff was nice.

Nov 19, 2019

What did you like best about your stay? What did we do well?
Not much at all!! Very little!!

Nov 14, 2019

What did you like best about your stay? What did we do well?
All went well.

Nov 12, 2019

What did you like best about your stay? What did we do well?
I could not ask for more from the Physical Therapy team and the permanent nursing staff.
What did you like least about your stay? What could we improve?
Bland breakfast.

Nov 12, 2019

What did you like best about your stay? What did we do well?
Private room.
What did you like least about your stay? What could we improve?
Private bathroom.

Oct 31, 2019

What did you like best about your stay? What did we do well?
I already sent a personal thank you to all divisions.

Oct 21, 2019

What did you like best about your stay? What did we do well?
Everything

Oct 19, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I've discussed with them several times about their cleaning services because the room was not at par when it comes to being clean. Aside from that the staff are very compassionate and very patient. That's it.

Oct 14, 2019

What did you like best about your stay? What did we do well?
Provided good care.
What did you like least about your stay? What could we improve?
My room was very small.

Oct 09, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
They are doing good job.

Oct 02, 2019

What did you like best about your stay? What did we do well?
The nurse was all good to me. The staff help me any way they could.

Oct 02, 2019

What did you like best about your stay? What did we do well?
Made me comfortable with care

Sep 06, 2019

What did you like best about your stay? What did we do well?
I loved my 11 days at Abbots Creek and would recommend it highly.
What did you like least about your stay? What could we improve?
I can't think anything, my stay was enjoyable.