Job Seeker System Support Tips

Process Overview – What a Job Seeker Can Expect

The steps below detail the items required in order to pursue employment with Genesis. Completing these steps does not guarantee a Job Seeker employment with Genesis, but Job Seekers who do not follow these steps will not be considered for employment with Genesis.

  1. Create a Job Seeker Profile.
  2. Search for available job opportunities that match personal interests.
  3. Express interest in a position that matches personal interests.
  4. Job Seeker receives email notification that the submission was received.
  5. Qualified Job Seekers are contacted for a screening by a Recruiter.
  6. Job Seekers meeting requirements for the position are asked to complete an Online Employment Application.
  7. Job Seekers are scheduled for an interview.
  8. Job Seeker becomes a candidate for employment.
  9. Interview is conducted.
  10. Successful candidates are offered employment.
  11. Company hiring processes are followed…

Creating a Job Seeker Profile

A Job Seeker Profile is a collection of basic information submitted by a person interested in employment with Genesis. This information is not considered an application for employment but many of the elements collected will be reused should the Job Seeker be offered the opportunity to complete an application for employment with Genesis.

  1. Navigate to http://www.GenesisHCC.com.
  2. Select the "Career Opportunities" link in the top right hand portion of the page.
  3. Select the Job Opportunities option on the navigation bar to the left of the page.
  4. Select the “Job Seeker Login or Create a New Job Seeker Profile” link seen near the center of the page.
  5. Complete the “Create a New User Account” section.
  6. Select the “Submit” button found underneath the “Create a New User Account” section.
  7. Select 4 challenge questions within the “Challenge Question” section.
  8. Supply the answers to the challenge questions selected. NOTE: Answers are NOT case sensitive but they are required to be at least 6 characters in length.
  9. Select the “Submit” button at the bottom of the page.
  10. Complete the remainder of the profile questions. NOTE: Some questions are required. They are noted with a red asterisk *. These questions must be answered before a Job Seeker Profile can be saved.
  11. Select the “Submit” button at the bottom of the page.

User Name

When a Job Seeker Profile is created a valid email address must be submitted within the “User Name” field. This information will be what the job seeker will use each time he/she returns to submit interest in an available position at Genesis. It is possible to change the email address associated with the Job Seeker Profile (see “Changing Job Seeker Email Address”) but this will not automatically change the job seeker’s User Name. It is possible to change the job seeker’s User Name.

Changing Job Seeker User Name

  1. Log into your Job Seeker Profile.
  2. Select the “My Account” link.
  3. Select the radial button next to “Change User Name.”
  4. Type in the new user name into the “New User Name:” field. NOTE: A valid email address must be used.
  5. Retype the New User Name information into the “Confirm New User Name:” field. NOTE: The information provided in the “New User Name:” and “Confirm New User Name:” fields must match exactly.
  6. Select the “Submit” button at the bottom of the screen.

Changing Job Seeker Password

A User Name and Password are required to create a Job Seeker Profile. Job Seeker Profiles are necessary in order to submit interest in open position with Genesis. A password must be at least 8 characters in length and must contain at least one of each of the following: number, letter and special character such as @, ! or =.

  1. Log into your Job Seeker Profile.
  2. Select the “My Account” link.
  3. Select the radial button next to “Change Password.”
  4. As verification provide the old password within the “Old Password:” field.
  5. Type the new password into the “New Password:” field.
  6. Retype the New Password information into the “Confirm Password:” field. NOTE: The information provided in the “New Password:” and “Confirm Password:” fields must match exactly.
  7. Select the “Submit” button at the bottom of the screen.

How to Search for a Job Opportunity

  1. Navigate to http://www.GenesisHCC.com.
  2. Select the Career Opportunities link in the top right hand portion of the page.
  3. Select the Job Opportunities option on the navigation bar to the left of the page.
  4. To locate a Job Opportunity do one or more of the following:
    1. Type in a keyword or multiple key words. Click here for more details.
    2. Select an “Area of Interest”.
    3. Select a “State”.
    4. Select a “City”. NOTE: A state must be chosen first before a city can be selected.
  5. Once all desired search criteria are typed or selected, click the “Search” button at the bottom of the page.

How to Express Interest in a Job Opportunity

  1. Create a Job Seeker Profile (see “Creating a Job Seeker Profile”) or log into the system using an existing Job Seeker Profile.
  2. Search for available job opportunities that match personal interests. (see “Searching for Job Opportunities”)
  3. Select a job opportunity of interest by clicking on the job title.
  4. Select the “Submit” button at either the top or the bottom of the job posting.

Account Lock Outs
For the safety of your personal information the system will lock out a Job Seeker Profile if an excessive number of failed login attempts are made. The system will assume that an unauthorized individual is attempting to access your data and lock the account for your protection.

  1. 5 failed attempts will lock the account for one hour from the 5th failed attempt. User will receive the following message “Your account is locked. Please try again after some time.” The account will automatically unlock once one hour has passed. 
  2. 5 consecutive lockout events (e.g. 5 failed attempts-lockout-unlock, 5 failed attempts-lockout-unlock…) will result in the account being locked out for 24 hours. 

If you are already working with a Genesis Recruiter you can contact that individual directly for assistance.

Changing Job Seeker Email Address

  1. Log into your Job Seeker Profile.
  2. Select the “Edit Profile” link.
  3. Scroll to the “Contact Profile” section.
  4. Locate the “Email Address” field.
  5. Overwrite the old email address with the desired new email address.
  6. Scroll to the bottom of the page.
  7. Select the “Submit” button.

Changing Job Seeker Profile Information

  1. Log into your Job Seeker Profile.
  2. Select the “Edit Profile” link.
  3. Scroll to the location of the information to be updated.
  4. Make the necessary edits.
  5. Scroll to the bottom of the page.
  6. Select the “Submit” button.

Changing Challenge Questions

A Challenge Question is a question that is posed to the user normally upon account creation. The answers to these questions are stored within the system. These questions will be used later by the system as a way to verify the identity of the user.

  1. Log into your Job Seeker Profile.
  2. Select the “My Account” link.
  3. Select the radial button next to “Change Challenge Questions.”
  4. Either select new questions or provide new answers to existing questions. NOTE: Answers are NOT case sensitive but they are required to be at least 6 characters in length.
  5. Select the “Submit” button at the bottom of the screen when satisfied with both the questions chosen and answers provided.