Springbrook Center
300 Spring Street
Westbrook, ME 04092

207 856-1230

Return to All Events

Springbrook Center Receives Prestigious National Award for Significant Commitment in the Delivery of Quality Care
7/13/2012 12:00:00 AM

For Immediate Release:                


CONTACT:      Jeanne Moore




Springbrook Center Receives

Prestigious National Award for Significant Commitment in the

Delivery of Quality Care


[Westbrook, ME] – July 13, 2012 – Springbrook Center, a 123-bed Genesis HealthCare skilled nursing facility located at 300 Spring Street in Westbrook, Maine, today announced that it has been recognized as a 2012 recipient of the Silver – Achievement in Quality award presented by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL).  The competitive award highlights select facilities across the nation that serve as models of excellence in providing high quality care.  Springbrook Center was one of only 52 facilities nationwide to receive the Silver-level award this year.


“This award is a benchmark of distinction in the journey to providing high quality care,” said Governor Mark Parkinson, President and CEO of AHCA/NCAL. “The long term and post-acute care community applauds Springbrook Center on this great achievement.”


Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the criteria of the Baldrige Performance Excellence Program. The program assists providers of long-term and post-acute care services in achieving their performance excellence goals.


“At Springbrook Center, we have an ongoing commitment to quality,” notes Administrator Bonnie Roth.  “I am so proud of the hard work and dedication our team here has shown to achieve this distinction and provide quality care to our patients and residents every day.”


The program has three levels: Bronze, Silver, and Gold. Facilities begin the quality improvement process at the Bronze level and must receive an award at each level before proceeding to the next.  As a recipient of the Silver – Achievement in Quality award, Springbrook Center has demonstrated systematic advancements in quality, plans for continual improvement, and sustainable organizational goals.  Springbrook Center may now move forward in developing approaches and achieving performance levels that meet the criteria required for the Gold – Excellence in Quality award, which requires the center to address the Baldrige Health Care Criteria for Performance Excellence in its entirety.


“Receiving this award is evidence of the staff commitment and successful leadership at Springbrook Center and the center’s ability to apply rigorous standards to operation and service,” says Chick Stepahin, Chair, AHCA/NCAL National Quality Award Board of Overseers. “Springbrook Center has been consistent in its performance and dedication to providing high quality care.”


The awards are sponsored by AHCA/NCAL Associate Business Member My InnerView, a Web-based applied research and quality-management company that supports leaders across the entire assisted living, senior housing and skilled nursing profession with tools to measure, benchmark and improve performance. These awards will be presented during  AHCA/NCAL’s 63rd Annual Convention and Exposition, October 7-10, 2012 in Tampa, Florida.



Genesis HealthCare is dedicated to improving the lives we touch through the delivery of high-quality healthcare and everyday compassion.


About Genesis HealthCare LLC

Genesis HealthCare LLC is one of the nation's largest long term care providers with over 200 skilled nursing centers and assisted living residences in 13 eastern states. Genesis also supplies rehabilitation therapy to over 1,100 healthcare providers in 35 states and the District of Columbia. Visit our website at www.genesishcc.com.