Mountain Ridge Center
7 Baldwin Street
Franklin, NH 03235

603 934-2541

Our Leadership Team

Heather Moquin, NHA
Center Executive Director

Heather is a graduate of NHTI (RN, associates degree in science/nursing) and Granite State College with Bachelors Degree in Science-applied studies. She began her career with Genesis in 2004 first as a staff nurse, and later advancing to Unit Manager and finally a Director of Nursing role. In 2015, Heather achieved licensure as a Nursing Home Administrator, which allowed her to advance to her current position as Center Executive Director.  Heather is honored to have spent her career working with elders and strives to facilitate their independence in a safe and supported, home-like environment.

Karen Miles, RN
Center Nurse Executive

I graduated from NHTI in 1994 with an associate’s degree in nursing, and was hired by Genesis HealthCare to work at Country Village Center in Lancaster, NH that same year, which gives me too many years to count of nursing experience.  I was originally hired as a unit manager, was promoted to Nurse Practice Educator which I did for about 15 years, then became the Director of Nursing (CNE) 2 years ago, which is the position I took here at Mountain Ridge Center.  I moved to the lakes region from Lancaster to be closer to my children and grandchildren, who all live in this area.  I enjoy eldercare because in many ways the staff are family to our residents, and family cares for one another, enriching everyone’s life.

Jennifer Stevens
Admissions Director

Jen graduated from Granite State College is 2004 with a Bachelor of Science degree in Behavior Science. She has a background in social work. Jen began her career with Genesis HealthCare in 2005 at Mountain Ridge Center. She has worked in the long-term care setting since 1987 and has a great love for what she does and the people she cares for.

Jessica Cunningham
Director of Rehabilitation

Jessica is a 2002 graduate of Worcester State College with a degree in Occupational Therapy. She has been working as a treating therapist in skilled nursing facilities since 2008 and has been with Genesis Rehab Services since 2012. Jessica has a passion for helping others achieve the skills needed to live life to the fullest and enhance their quality of life.