Highgate at Paoli Pointe
600 Paoli Pointe Drive
Paoli, PA 19301

610 296-7100
Thanks for making my birthday special
Brent and all,

Thank you for making my birthday special by eating in the private dining room. I had my table mates join me: Emma, Jane, Betty and my daughter Marsha. We all had a great time and really enjoyed it! The cake was superb!

Thanks again,

Laura​
Such a warm and peaceful place

I wanted to thank you for the good care and wonderful environment you provided for my father while he was at Highgate. I don't think he could have gotten better care anywhere else. You and the staff do a very special job, mostly out of sight, and it takes a special compassion to be able to do it every day. I was really impressed. I always liked to sit in the lobby and enjoy a cup of coffee - such a warm and peaceful place.

I hope Highgate is still there 20 years from now when I get to be my father's age - I'll want to reserve a room!

Such Care and Compassion
To the staff at Highgate and the Homestead Unit:

We want to thank you all again for the care and compassion that you gave to our wife and mother, Dorothy during the four years as a resident in the Homestead Unit.

It was a difficult time when we realized that she could no longer remain at home. We needed extra assistance as her dementia progressed. We were lucky to find Highgate, as it turned out to be the best place for her to receive the care she needed. The staff truly cared about her and our family.

Every employee made us feel welcome and we were comforted in knowing that Dottie was well cared for and cared about.
We understand the challenges associated with dementia and appreciate the caregivers of the Homestead Unit. Thank you for the time you spent with Dottie in making her feel comforted and secure. You will always have a special place in our hearts.

We thank you all and will miss you.

-Tom, Sue and Peter Sailor

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Thank you for such a fabulous summer event!
To whom it may concern,

We wanted to thank the staff at Highgate for providing such a fabulous summer event for the residents and their families. The luau was wonderful in so many ways.  Our parents were great dancers in their day and it meant so much to us to see them dancing again.  We feel so blessed to be able to spend these moments with them and appreciate Highgate's wonderful staff providing such precious opportunities.  You definitely have to have the MC back again...fabulous!!

The Zarrilli Family
Caring Hands
I just wanted to say thank you all for taking care of our mother and for being so attentive. It was really a relief to have her in competent and caring hands.
Quality Care and Positive Attitudes
Throughout my adult life my parents told us they didn't want to live in one of "those places." No thank you, we will stay in our home.

Following a stroke, Dad did spend his last six months in a nursing home. That only strengthened my mother's resolve. By the time she was 94, it was time to have someone come in to help. Actually, it ended up being a number of "someone's," one after another. Time to try something else.

We walked into Highgate's lovely living room with fireplace burning. Kevin, the manager on duty, quickly embraced her with a warm welcome and invitation to whatever activity was about to begin. I glanced over and saw a huge smile on my mother's face. A wave of relief washed over me.

Now Mom plays bridge once a week. On Friday afternoons she enjoys "happy hour" in the lounge. Several mornings a week, she attends an exercise class. She has her hair done and gets manicures in the on-site beauty parlor. She looks fantastic!

The environment is very gracious and comfortable, and the activities help make each day fun. But the most important thing by far is the staff at Highgate. That is something you cannot judge by driving by or even on an initial tour.

It is the quality and the attitude of the staff that sets Highgate apart. They are part of a family. Positive, friendly, patient and upbeat. They genuinely like the members of this much blessed community and care deeply about their well-being. Highgate is a warm and friendly group of people, young and old, with an attitude that says, "Welcome, please join us, and have a wonderful day!"

-Lynn Johnson McCown