Heritage Hall East
464 Main Street
Agawam, MA 01001

413 333-2200

Our Leadership Team

John Crotty
Center Executive Director

John has been the Administrator at Heritage Hall East since 2009. John has an extensive background in the delivery of Health Services including 12 years as a Nursing Home Administrator and 19 years of Health Service Administration with the US Air Force. In addition he has held various positions in managing large scale facilities. John earned his Master’s degree in Business Administration from Western New England College. Throughout his career he has consistently put patient care at the forefront of his daily priorities. Seeing patients return home from our sub-acute/rehabilitation unit only solidifies his goal of having superb patient care and rehabilitation jointly working for the best possible outcome.  

Donna Kasa
Director of Nursing

Donna has been a nurse for over 30 years and she has been with Genesis for the past 15 years in various positions including Staff Educator, Supervisor, MMQ Nurse and currently the Director of Nursing. She is Bilingual English/Polish speaking. 

Junette King
Admissions Director

Junette has 35 years of experience in healthcare services, with 15 years as an Admissions Director. Due to her dedication to the patients and their families, her career has been both gratifying and rewarding.

Sharon Dowd OTR/L
Rehabilitation Program Director

Sharon has been with Genesis since 2007.  She  graduated from Springfield College in 1997 with Bachelor's and Master's Degrees in Education, concentration Occupation Therapy.