Granite Ledges of Concord
151 Langley Parkway
Concord, NH 03301

603 224-0777

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Granite Ledges of Concord Receives Prestigious National Award
1/15/2013 12:00:00 AM

For Immediate Release:                

CONTACT: Jeanne Moore

Granite Ledges of Concord Receives
Prestigious National Award for Significant Commitment in the
Delivery of Quality Care

[Concord, NH] – January 15, 2013– Granite Ledges of Concord, a 70-apartment assisted living facility located at 151 Langley Parkway in Concord, New Hampshire, today announced that it has been recognized as a 2012 recipient of the Silver – Achievement in Quality award presented by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL).  Granite Ledges of Concord is a joint venture between Genesis HealthCare and Capital Region Health Care.

The competitive award highlights select facilities across the nation that serve as models of excellence in providing high-quality care.  “This award is a benchmark of distinction in the journey to providing high-quality care,” said Governor Mark Parkinson, President and CEO of AHCA/NCAL. “The long-term and post-acute care community applauds Granite Ledges of Concord on this great achievement.”

Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the criteria of the Baldrige Performance Excellence Program. The program assists providers of long-term and post-acute care services in achieving their performance excellence goals.

“At Granite Ledges of Concord, we have an ongoing commitment to quality,” notes Executive Director Deborah Burns.  “I am so proud of the hard work and dedication our team here has shown to achieve this distinction and provide quality services and care to our residents every day.”

The program has three levels: Bronze, Silver, and Gold. Facilities begin the quality improvement process at the Bronze level and must receive an award at each level before proceeding to the next.  As a recipient of the Silver – Achievement in Quality award, Granite Ledges of Concord has demonstrated systematic advancements in quality, plans for continual improvement, and sustainable organizational goals.  Granite Ledges of Concord may now move forward in developing approaches and achieving performance levels that meet the criteria required for the Gold – Excellence in Quality award, which requires the center to address the Baldrige Health Care Criteria for Performance Excellence in its entirety.

“Receiving this award is evidence of the staff commitment and successful leadership at Granite Ledges of Concord and the facility’s ability to apply rigorous standards to operation and service,” says Chick Stepahin, Chair, AHCA/NCAL National Quality Award Board of Overseers. “Granite Ledges of Concord has been consistent in its performance and dedication to providing high-quality care.”

The awards are sponsored by AHCA/NCAL Associate Business Member My InnerView, a Web-based applied research and quality-management company that supports leaders across the entire assisted living, senior housing and skilled nursing profession with tools to measure, benchmark and improve performance.


Genesis HealthCare is dedicated to improving the lives we touch through the delivery of high-quality healthcare and everyday compassion.

About Genesis HealthCare
Genesis HealthCare is one of the nation's largest skilled nursing care providers with more than 400 skilled nursing centers and assisted living residences in 29 states nationwide. Genesis also supplies rehabilitation therapy to over 1,500 healthcare providers in 46 states. Visit our website at