Columbia Crest Center
1100 E. Nelson Rd.
Moses Lake , WA 98837-2360

509 765-6788

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Columbia Crest Center Receives Bronze National Quality Award
7/9/2014 12:00:00 AM

Columbia Crest Center, a 111-bed Genesis HealthCare skilled nursing center located at 1100 E. Nelson Road, Moses Lake, WA, today announced that it has been selected as a 2014 recipient of the Bronze– Commitment to Quality award for its dedication to improving the lives of patients and residents through improved quality care. The award is one of three distinct awards possible through the National Quality Award program, presented by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The program honors facilities across the nation that have demonstrated their commitment to improving quality care for seniors and individuals with disabilities.

 

I applaud Columbia Crest Center for its commitment to delivering quality care,” said Mark Parkinson, President and CEO of AHCA/NCAL. “This award represents the dedication that each Bronze recipient has given to improve quality in the long term and post-acute care profession.

 

Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the criteria of the Baldrige Performance Excellence Program. The program assists providers of long term and post-acute care services in achieving their performance excellence goals.

 

“At Columbia Crest Center, we have an ongoing commitment to quality,” notes Administrator Karl Hernandez.  “I am so proud of the hard work and dedication our team here has shown to achieve this distinction and provide quality services and care to our patients and residents every day.”

 

The program has three levels: Bronze, Silver, and Gold. Facilities begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision and mission statements and an assessment of customers’ expectations.  Bronze applicants must demonstrate their ability to implement a performance improvement system.  A team of trained Examiners reviews each Bronze application to determine if the facility has met the demands of the criteria. As a recipient of the Bronze – Commitment to Quality award, Columbia Crest Center may now move forward in developing approaches and achieving performance levels that meet the criteria required for the Silver – Achievement in Quality award.

 

“This award demonstrates that Columbia Crest Center is committed to striving for quality improvement,” said Ed McMahon, Ph.D., Chair of the AHCA/NCAL National Quality Award Board of Overseers. “Columbia Crest Center has laid a strong foundation for continuing on to the Silver and Gold levels.”

 

The awards are sponsored by AHCA/NCAL Associate Business Member My InnerView, by National Research Corporation. My InnerView represents the true voice of nursing home and assisted living residents, families, and employees with the most insightful quality measurement solutions and satisfaction surveys in the healthcare continuum.
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Genesis HealthCare is dedicated to improving the lives we touch through the delivery of high-quality healthcare and everyday compassion.

 

About Genesis HealthCare

Genesis HealthCare is one of the nation's largest skilled nursing care providers with more than 400 skilled nursing centers and assisted living residences in 28 states nationwide. Genesis also supplies rehabilitation therapy to over 1,500 healthcare providers in 46 states. Visit our website at www.genesishcc.com.

 

 

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